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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend

Veterans United are amazing.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

We are a praying family, and, the Bible says it best. That * Prayer without works is dead, trust in your Team they'll bring you through. " GOD BLESS MY TEAM" Thanks

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

I enjoyed the experience with VU. I liked being able to check on the status of the process without having to contact someone to find out. The ease of uploading documents and signing made the process faster. I would recommend VU to any Veteran looking for a home loan as they helped when others would/could not. My only concern is that if you are not computer savvy or able to log in. They way of the process will not always work for you. I do recommend that the loan officers CALL back the customers when they leave a message and do not text or email.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4 out of 5 Stars
Would Recommend
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend
headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend

Good, friendly people who know what they're doing and made the entire process a breeze

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Use up top comment here..ty

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

4 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Thank you to my team;

headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

Ryan was awesome. This process spanned over the course of a year. He was always available to answer questions and quick to do so. I was very pleased with him and his service. The entire veterans United team is top notch and really did do the work to make the home buying process as simple as possible.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

2.5 out of 5 Stars

I got to the closing table almost a week after the original projected closing date. In addition, I was told after signing that I still owed over $8,000. The senior loan officer, my loan officer and agent dropped the ball with effectively communicating that to my wife and I. I wouldn’t recommend VU unfortunately simply because of lack of communication and inconsistency at each level. Every level should be speaking the same thing and Katie West and Lance Nilson were not! For a first time home buyer you have to over communicate from start to finish at every level throughout the entire process; no exceptions!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend
headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend

To my home buying team at Veterans United, thank you for being kind, patient and an absolute pleasure to work with. I’ll truly be forever grateful for the most amazing experience of purchasing my first home!

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Veteran's United gets an A+ from us. With the stresses all around us these days, it was refreshing to know that this company was on our side all the way. We highly recommend working with Veteran's United to any of our service friends. Steve and Diana Brailsford

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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