We had an excellent experience with Veterans United! Very easy to keep up with the process of our loan. They are there to walk you through every step!
It was a pleasure working with Veterans United Home Loans. After being turned down by a previous lender my wife informed me that I need to contact Veterans United, she has done some research on top lenders for Veterans and Veterans United Home Loans was at the top of the list. I wish I had called them first, but I can say THANK YOU VETERANS UNITED!! Working with you was quick, easy and painless. T. Harrison
Veterans United was an excellent choice for our home purchase. I can't thank them enough for this experience. VU is very easy to follow regarding the entire home purchase process even if it's your first home. If we're ever in the market again we will definitely use the again! Thank you for everything!!!
Jeff Gordon and his team were consistent, thoughtful, caring, and knowledgeable. Jeff was a pleasure to work with and Veterans United has a nearly seamless system in place.
Excellent at all time, Will's Team rocks!
Great response and service. Love the Service
It was a very easy and pleasant experience.
It was a great experience. I was scared at first because you hear horror stories about the process but that was not the case with Veterans United. They were very friendly and helped us through each step. They did an excellent job explaining each step and what the next step would be or what we needed to do next. Veterans United is the only one we will use now.
Everyone at Veterans United was very personable and not bad to work with. When it came down to the last few days before my closing and I was expecting to get money back at closing, then find out that I had to actually pay out of pocket a lot more than what I was supposed to get back, the team at Veterans United that I was working with wanted to blame other people, like their account managers, the county and title company I was working with. They did offer me some help, but not enough to make me a satisfied customer. I would not use Veterans United again, I would prefer to use a local lender who knows more about the ins and outs of the area I am moving to.
Response from Veterans United
Hi Larry, thank you for sharing these details. We understand how frustrating it can be when working with estimates to discover unexpected changes nearer to closing. It is important that we take responsibility for mistakes and never pass blame. Our Client Advocate team will be researching this situation to determine if there might have been steps taken to prevent the trouble you experienced.
our experience was extremely positive. VU personnel are very responsive the exchange of information is a simple process. Open your file review the {things to do} list should you have any question, call NO PROBLEMS.
I will recommend Veterans United to any who I know is looking for a home loan. Everything about my experience was wonderful. Tonya and the others made home buying a great experience with no hassle and we were treated like family.
Ask for Angie, she is the best. I have worked with her twice now.
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Great Experience, Highly Recommend!
It great to work with veteransunited everything was fast and smooth
Kelly was my first contact and I told her I was currently trying other competitor home lenders. Kelly welcomed the "challenge" and was able to win my business quickly. She made the entire journey so simple and convenient. She made me feel comfortable through the entire process. I would work with Kelly again in our next home purchase.
What a great team to work with. The communication is outstanding which is key to make a short closing date deadline. This is our second time using Veterans United and will recommend them to our friends and family. They have our best interest at heart
My experience with Veterans United was the best i have ever experienced in buying a new home. Fast, efficient and outstanding knowledge of the process, the do' and don't in your needs for completing the application process with favoritism and your interest in mind. They even were so we'll prepared, I was able to close on the house a week early. Again outstanding knowledgeable, teams working together.
As a younger veteran and first time home buyer, the process was very easy. I am definitely glad with my choice to go VU.
