Only issues I had is some info was assumed that I knew,, scheduling was up in the air to last minute and even then I was at there office they were at new house.
Todd was extremely helpful in explaining each step of the home buying process to us. it eased a lot of our nerves buying our first home.
They provided an excellent first time home buying experience. I have already been promoting their services and will use them again if I purchase another home.
Mr. Grant is the true definition of professional. He is on your team and always has your best interests in mind. He will always be honest. This is the second time we have used VU and I can honestly say I will always use this company.
It was exactly as advertised. easy to understand, quotes were honored. everything went very smoothly.
They answer questions immediately and I truly felt like they were on our side always working for us!
Professional and cooperative and courteous
I enjoyed working with Lyda. She was helpful and patient with me
Kathy Weston was fantastic. Michael Pitts worked flawlessly with Kathy to ensure we always had the most up to date information.
Very impressed to finally deal with an organization that actually wants to help veterans.
Thank You so much for taking a chance on me. I'm so excited, I can't wait to start my new life in my new home.
David made it easy for loan approval.
Very friendly team.
Initially answered questions were ignored and had to be answered later in the process again because they were initially ignored. For example: I owned a double wide trailer that is in a trailer park where I pay lot rent.
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Veterans United referred us to their Light House program which helped us repair our credit. We were then able to be pre qualified without any problem. Everyone we worked with was extremely professional and communicated with us through every phase of the process. In the future, we will look to them FIRST for our mortgage needs.
Heather was amazing and patient!!
Very helpful
She was very knowledgeable on the whole process. I felt she always put her clients needs first. She very personable and always available to answer any questions.
