It was my first time buying a house and Veterans United made it as easy as possible for me. They always delivered on time when it was possible and I can tell they absolutely tried their very best to help me. I strongly recommend them for any veteran. You can’t go wrong, they won’t allow it.
This was a last minute decision we made to buy a house and the whole team made it easy to do.
Mike was available to talk on the phone or one of his assistance. Understand that we live in a digital world. Some of us are electronically challenged. After buying houses over a period of 60+ years seems like I got a deal with the computer instead of a person. This may be much cheaper for the company but it’s an accessible to a lot of us he did not grow up in the computer range. This is the first time I’ve ever close to Oregon through this process in such detail on the house when is available say somebody was on the telephone you didn’t change the fact The computer knowledge and resources on the clients end are still very much misunderstood. I currently live in Panama City Florida which a lot of the country knows was devastated by the hurricane. Our infrastructure is far from optimal. I do not even have cell service at my house. It seemed like it was still up to me to do all the legwork and I got very repetitive. If it hadn’t been for friends and people I do business with in Panama City Area. I don’t know how this would’ve ever been accomplished some of us did not live in the digital world I know the company save a lot more money by not having to have a representative placed a phase but it sure not reflected in the closing cost. Mike was a very pleasant person to talk to. But the companies lack of understanding about some of us not living in the digital world and having the resources did not seem to sink in. I have lived through a natural disaster where tens of thousands of people are still without an infrastructure of communication. Has the world come to do business without exceptions. I don’t know the digital world personally. And take it from me and natural disaster can stop everything. The banks were never even open for the first three weeks after the hurricane. When in Christ name is going to happen if something major happens nationwide. I’ll survive because I don’t need the Internet that will these companies.
Response from Veterans United
Thank you for taking time to provide us with feedback Carver. While we do offer a secure, online portal for sharing information, we also have other ways to complete these items for those Veterans that have access issues. We appreciate the information you shared and will use your feedback to continue to improve our Veterans' experiences. Please reach out to our Client Advocate team if you would like to share any more information.
First time buying a home and Veterans United made it a breeze. Even being a few states away was no issue. The weekly updates on the process helped us to plan out the move and reduced any stress from uncertainty.
VETS TS TAKE ADVANTAGE OF WHAT YOU EARNED & WITH A GOOD COMPANY LIKE VETERANS UNITED,YOU WILL NOT BE GLAD YOU DID
I am so glad that I chose Veterans United for my home loan. It was a smooth transition in getting the loan. It took hardly no time in obtaining the Pre-Approved loan. They were there for me from beginning. If you considering buying a home, it would be worth it to use Veterans United Home Loans. My Team was just great!
Highly recommend VU for VA loan- tried a normal lender first with little success and lots of headaches. VU made the process simple and we closed in two weeks.
Blew me away. Thank you all. From the intake to the closing, top notch service.
We are so pleased with the home finding and the whole transaction. I would recommend it to anyone!
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Look no further this is the way to go if you have plans on buying a VA funded home. The Personnel at Veterans United our experts in the process and will leave you feeling elated about dealing with them and your purchase. On a scale from 1 to 10 I would give them a 12in customer service.
Overall great experience. A few hiccups but we recieved a great rate and services
Response from Veterans United
Thank you for letting us know about your positive experience Bryce. If you would like to provide any further details, we will gladly research ways we could avoid these same "hiccups" with other Veterans and military families.
Ive gone through both a loan process and a refi with veterans united. The teams of specialists and the people that work behind them are very knowledgeable and informative with what exactly they do. And they do these things in a respectful and timely manner. Both of my experiences with VU were awesome. I would recommend anyone and everyone to contact them for all of their home buying needs. These specialists are truly great.
