You cannot go wrong choosing Veterans United. We closed early and the entire process was stress free. All you have to do is be just as efficient in getting the documents they request in a timely manner. Casey has been my loan officer twice now and he has always made the experience smooth and stress free. He is very experienced and his communication skills are outstanding. I have total confidence in Casey and his team. I really enjoy working with him. Casey and his team answered all of my questions immediately and I couldn't have asked for a greater experience! Thank you for providing us veterans with the benefits we deserve!
Veterans United will get you in your new home very fast with little or no delays in the process. Easy to contact and fast with answers to all questions to keep the process moving.
It was a wonderful experience. Kyle Baker and his team had all the answers to our questions. They were prompt to respond and helped us with any issues we encountered. The whole experience was a stress free process!
Everyone was so helpful and pleasant. Made me feel right at home and proud to be a veteran.
Veterans United will make you experience buying a home as painless as possible. Everything was so easy and I got my home in record time.
The only I seen was lack of communication between departments, but that's why they have specialist. Overall everything went great Thank you,Charles Francisco
Up until the escrow closed, United Veteran Home loans was efficient in processing my loan application. Within a couple of days after closing escrow, I learned that my loan was sold to PennyMac. At that point no one from United Veteran Home Loans contacted me and Josh Kaplan did not return my call. Not happy the way it was done over an email notification. United Veteran Home Loans is now not the lender and not really the lender.
Response from Veterans United
Eagle, we appreciate your willingness to share your thoughts on this transition. It is common to experience a change of loan servicer, and we realize this is an important topic. Please reach out to a member of our Client Advocate team, if you would like continued support.
Great job by the entire team
If you want to become a homeowner this is the company to go with. They answer every question, and explain there answer so you can understand it. I have had no problems at all with Ryan or with Sam. I will be calling on them again in the future , I have no doubt. Thanks Ryan and Sam, and Veterans United.
VETERANS UNITED GOT THE JOB DONE THEY ARE WORKING VERY HARD TO PUT VETS IN A HOME I AM VERY HAPPY WITH THE FINAL OUTCOME AND MY NEW HOME ...THANK YOU VETERANS UNITED
Jason always makes it easy and helps you through any questions.
I can't say enough lice things about this. Everyone was great. I also want to include Patty Valencia who brought all the paperwork to the house and did the notary work.
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Please go with Tom Champion. He understands Veterans and their needs.
We highly recommend Veterans United for your next home loan. Our experience has been superb.
Even my attorney and real estate agent had nothing but nice things to say about Veterans United. They will be referring any of their veteran clients to V.U. in the future.
