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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,394

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,394 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Dowell

Loan Officer: Todd Dowell

NMLS# 924529

4 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend

Blake W. Was very responsive, supportive and a pleasure to work with....Thank you!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Everyone was excellent. They kept me informed and guided me through the process at every step of the way.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

They were very understanding and was always on top of everything , josh Kaplan, and the team in that department were excellent .

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

3.5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Exceptional Andrea Rice all the way!!!! Professional and in your corner! She got my VA loan Approved. Never left me in the dark.kept me updated and answered all my questions listen too me.when I forgot something she hit me with it .situation mission excution command logistics ...thank you !!! Hug

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Casey Davis was very

headshot image of Kacee Davis

Loan Officer: Kacee Davis

NMLS# 449930

4.5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Loan Officer: Beth Fletcher

NMLS# 493035

3.5 out of 5 Stars
Would Recommend

My loan was complex due to several things listed on my credit report, but my loan officer Ashley assured me, several times, that it wouldn't be a problem for her and she was right!.

headshot image of Ashley Taylor

Loan Officer: Ashley Taylor

NMLS# 873804

5 out of 5 Stars
Would Recommend

Initial contact was with Bobbie Hafford...subsequent communication was with Michelle Billington......extensive communication with Tina Cigula and Erin GersbachAt onset I was very skeptical of working with Veterans United due to scams associated with doing business online.As began to work with these it became apparent that they were truly in place to provide me the best assistance available.Very professional staff...they made my home buying experience a success.I only wish that I would have locked my loan rate in sooner...rates went up within days of me locking in my rate.

headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend

Great service, held my hand walked and talked me through the whole process.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Very smooth process with the help of Andy Moe aND Veterans United Home Loans

headshot image of Andy Moe

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Very good

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend

Nick Holman and his team were exceptional.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

My team was easy to work with, always answered the phones and emails. was very helpful no matter what my question was. the whole process was just so easy. i really felt like i was meant to buy a home because everything just was smooth and problem free. the team communicated great with letting me know what i needed to turn in and provide to help my loan process.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Peter Harper

Loan Officer: Peter Harper

NMLS# 1435364

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5 out of 5 Stars
Would Recommend
headshot image of Marcus Jones

Loan Officer: Marcus Jones

NMLS# 1312398

4 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

I appreciate the way Mr Robert Snead handled business with us.

headshot image of Robert Snead

Loan Officer: Robert Snead

NMLS# 1443135

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

2 out of 5 Stars

Had to be the worst experience ever. Always felt like we were being put up on the shelf. No matter how prompt we were with our paperwork, it felt like VUHL didn't share the same attitude for getting things done. Was really difficult to get any timelines or responses from anyone other than our loan specialist. Underwriting definitely ruined the experience. All I can say is that they are very unorganized and are not concerned with your situation.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Went above and beyond to help and educate us. They remembered that we are dealing with people and the ability to connect and help was very much so appreciated.

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

More Reviews

See all 430,394 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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