Does a great job.
Full disclosure on underwriting process ! This process needs to be examined, so docs are not provided day before close. Edward Regua
Overall, the experience was positive with Veterans United. I am a first time home buyer and going through the rigorous VA loan process was a challenge due to my minimal understanding. I give the company excellent review on customer service, as well as knowledge. To be fair, I have to mentioned a few surprises occurred at the end that blindsided me (e.g. underwriting). This was the lenders fault for not catching that a few more documents were needed earlier. This would have made our closing miss a deadline. In the end, it worked out because the buyer (myself) and the seller have a positive relationship, the purchase was already agreed upon (versus an aggressive, competitive market), and we the buyer/seller were able to turn around the new requested documents. I am unsure how the situation would have unfolded in a different scenario.I would recommend Veterans United to my friends with no hesitations.
I would without hesitation recommend Veterans United as a mortgage company to work with. They take care of the military families!
This was the 3rd time that I have used Veterans United! There whole team have been nothing short of exceptional each and every time. They are truly there for the veterans. Just an unbelievable organization! I would recommend them to each and every Veteran out there no matter what your situation is. Truly OUTSTANDING!
Ryan, thanks for all your hard work and understanding through this process.Our realtor liked working with you and was very happy and pleased as to how smooth and efficient the process was with Veterans United. Ryan was very professional, polite and understanding. He answered any question put to him. I could tell Ryan enjoys his work helping Veterans get a good quality loan.I will recommend Veterans United Home Loans!
Very Painless
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Andrew always made sure I knew what was going on. He took the extra time to explain things to me and ensured that I understood every aspect of the process.
I would absolutely recommend Veterans United to any veteran seeking to purchase a home. They were very helpful, friendly, and professional. I never had to wait for a response to any question i had, and they knew exactly what documentation I would need to provide to speed this process. I, as were friends and family were impressed as to how quickly my VA loan process went. Thank you to Veterans United.
Buying a home is a very stressful process to go through to begin with. But thinking about having to deal with your lenders over the phone ONLY, makes it even a little more intimidating knowing I cant just walk into a local branch an talk to my lender. But our experience with Veterans United was amazing! Our loan team made everything very easy and smooth along the way. Not one time did we ever feel like we were left in the dark not knowing what exactly was going on. It didnt matter how many questions or how many times we had questions our loan officer always made us feel important and was very friendly. If everyone I knew was eligible for a VA home loan I would recommend Veterans United 150% of the time, you will not be disappointed.
Buying our first home was a long process and we really had no idea what to do or what to expect. There were some hiccups along the way but Max and his team kept us in the loop and made sure we understood the whole process. They were really, truly wonderful and easy to work with.
I have used Veterans united to purchase my last two homes, I would recommend them to anyone, exceptional service, both times I worked with Laura Shackelford,she is truly a huge asset to your company.
Veterans United made my home buying process easy. They were always there to answer any question that I had. They were there for me every step of the way. I was even able to close on my home earlier than anticipated. I highly recommend any veteran that is ready to buy a home or just thinking about buying a home to get in touch with Veterans United. He/she will not regret it.
I will definitely recommend Veterans United to any Vets trying to buy a home . Easy process if you qualify and no hard sale.
I would not recommend this company since they seem to not understand how VA loans work or they conveniently forget things that are pretty important. They ask for the same documents several time and don't seem to really care that miscommunications affect their customers and that it is okay if you have to pay for the mistake. I will say this, in the end I was able to close on my home and they did come through with some incentive that would have gone unused had I not told them my situation. I would say if plan on using this loan company be prepared to be frustrated and disappointed, but maybe my situation falls in the 10% of unsatisfied customers.
From start to finish, Veterans United made our dream a reality. There was never a questioned unanswered, a call or email ignored. I don't know of any suggestion I could make to improve our experience, it was top notch.
If you are looking to take advantage of you Veterans home benefits I would encourage you to use Veterans United services. They are professional and seek your best interest!
