Having been told no by two other lenders I didn’t have much hope that I would be able to get the home I wanted to raise my kids in. Veterans United worked with me when others wouldn’t and now our family is in our forever home. I couldn’t thank them enough.
The entire process from initial online application to final closing was simple and smooth. Austin, Allie and Bill were outstanding!! I cannot say enough about Allie's bedside manners. Her ability to counsel me throughout the process was capped off by Bill's positive attitude and overall knowledge! I applied with Veterans United as a skeptic of the process, partly due to it being online, but mainly due to the fact that I filed Bankruptcy 3 years ago. Not only was I made a believer, but my dream has come true for my family and me!! Thank you Allie for your talking me "off of the ledge" and fighting for me! Thank you Bill for hearing my needs and customizing my deal to fit my financial budget! Austin, thanks as well...if it were not for your easy going but knowledgeable first contact, I would still be renting! My Family and I closed on our first Home on Friday!! At closing, I dawned my "Hooah" socks for signing! What was once only a dream, has quickly and smoothly become reality! Ears to ears smiles, right on and thank you to the entire Team at Veterans United Home Loans!!! We will definitely return when we are ready to sale and buy again!!!!Josh N.
Refinanced
Greatest experience regarding the greatest decision we ever made.Tony went above and beyond the standard.
When this team helps you to obtain your home. You can be sure they will aid you and walk you thru the process until you are a homeowner
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Great loan team with very clear lines of communication.
Best home buying experience in my 30 years of owning homes.
Thanks for all the help. Prompt, efficient, friendly - you folks did everything you said you'd do. And, we love our new home!
He started off really good in the beginning. Communication was great and told me what I needed to send them so we could keep up with the process. Three weeks to a month before we closed it was hard to get a hold of my loan team through email, phone,or text. I would call and email and nobody would return my calls or emails. The real estate agent also had trouble getting a hold of them and had to write a nasty gram in order to get a response. We were supposed to close the beginning of the month and it got postponed for two weeks with other possible closing dates in the middle. It made the whole process very frustrating for the sellers, us, and the agent. I would go with Veterans United again if I had another agent.
I would use again and have no regrets. The transaction was very smooth and eased tensions and concerns.
I recommend Ryan Williams to help any homebuyer.
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Experience first-hand why 364,960 homeowners give us a perfect score!
The experience was very comforting with Johnna and Kayla once I explained the situation that my family and I was in with a loss of our home due to fire the worked diligently in making sure that every phase of the process went smoothly. This kinda of customer service is unheard of nowadays . I thank you all so much for this .
Really smooth process. Polite staff.
As a 1st time home buyer, I was beyond pleased with my experience and working with Veterans United. My loan team was extremely amazing to work with! They were always prompt with all of my emails and/or phone calls. They took time out to assist me and make sure I was on track with what I needed to do. They were also there to answer any questions and I had and I had a lot of questions! :) Overall, I'm so thankful to Veterans United for sticking by my side through the entire process, all the way up to my closing day!
