Veterans United and my loan officer, Mystle Schellhorn, worked very diligently to make sure every detail of the loan process was properly taken care of and air tight. I cannot thank them enough for all of their effort.
I cannot say enough positive things about our loan specialist, Tyler Sadich and our Transaction Coordinator, Desi Murray. Both were extremely knowledgeable and patient throughout the process. They were both personable and diligent in completing tasks quickly . In fact , our loan closed exactly 30 days from contract acceptance because of their hard work! If we ever buy another home, we will return to Veterans United! I still have and wear the socks VU sent in their welcome packet. I can honestly say, ‘VETERAN’S UNITED ROCKS MY SOCKS!’I cannot thank you both enough!
The main thing that made the purchase process easy was the accessibility of Veterans United representatives. They were easy to get ahold of and informative. I also like that the “to do” list on the website gives a clear and concise way of knowing what I need to provide.
Bought a house in Iowa from California, and I thought for sure it would be a very difficult endeavor. This is the third VA home loan I've done, and turned out to be the easiest by far. After the initial phone call a pre-approval letter was emailed within 5 minutes. Went to Iowa, with pre-approval letter in hand, that simplified the negotiating process a great deal. After finding a house I emailed Kayla Theonen at Veterans United reporting that I had made an offer on a house, and gave her the contact information for the seller's agent. The selling agent told me that she had received an email from Kayla before she got back to her office on the same day. The next day I was emailed a "To Do" list from Veterans United, with an introduction to my loan team and contact info for any questions or problems. Along the way, to do items were preceded with a detailed explanation, what to expect, and contact numbers for questions. There were never any questions unanswered. nor any lag in communications. Updates of the process status were received by phone or email anytime the process progressed. After closing, they didn't just disappear, but offered to maintain open communications. Normally I don't respond to surveys, but in this case their service truly exceeded my expectations and I really feel they would benefit veterans who are pursuing a VA loan.
This was an awesome experience with this group of professionals. They knew the ins and outs of the VA loans.
The ultimate in professionalism!
Overall great experience as we purchased our first house.
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these people are awesome. everything went fast and smoothly!!
My husband and I were truly blessed to have had the opportunity to work with veterans United for our home purchase.
From start to finish Veterans United was great to work with! The entire process from application to closing was so easy. We used their Lighthouse program to get our credit where it needed to be and we were very impressed with their service and commitment to helping us. We couldn’t have asked for a better team to work with. We are so thankful and excited to be in our new home for Christmas!!
I can't thank everyone enough for making this dream come true for me and my family. They made life a lot easier during the long process. I will use them in the future for sure.
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This is my second home purchasing experience and my second VA loan and i can say that this has been the most streamlined and easy to handle process I have ever had.
We would highly recommend Veterans United. Our experience going through them was very pleasant and Tony and his team did a fantastic job making it all go smoothly.
Hi all Veterans. This Londell from fayette but purchased a home from Natchez ms. I advise all veterans that are looking to buy a home please buy a home or allow veteran United home loan to finance your home for you. You going to be very much!! Please! They know ways to get you approved. Thanks again Londell!
