I began the process of buying my house with a different loan agency. After over $5500 in surprise fees (the agent told me a rate that I would have to buy down to but forgot to mention that I had to buy down to it), I started shopping around and found Veterans United. My new loan officer, Ashton, was upfront and honest at every step of the process. The rate he quoted me, along with offering a ton of credits, made switching to Veterans United an extremely easy choice. Shop around if you want but you’re going to get the best deals and service here.
we are very pleased with the way things were handled from start to finish.
My overall experience with Veterans United has been one of the most positive, if not the most positive, purchasing experiences in my life. I truly think that Tim & Kevin made this experience what it was. The level of professionalism, patience and knowledge they demonstrated was exceptional. I am going to recommend Veterans United, especially The Kevin & Tim team, to everyone I cross paths with. I strongly believe that a company that delivers customer service at the high volume that Kevin & Tim did, is a company that believes in putting the client first. My file wasn’t the easiest, but they made it happen with communication throughout the entire process. Thank Veterans United, for making my family’s dream of becoming home owners a reality we never thought was possible.
The entire process was smooth even with a few unexpected hurdles outside anyone's control. The entire team worked well to keep us informed and moving forward in a timely manner. The website also makes it easy to stay up to date and upload documents. This was a very seemless group effort between Veterans United and our local realtor and closing attorney. My wife and I are very pleased. Thanks!
Veterans United is the way to go for every veteran they are quick prompt polite very informative make the journey very easy highly recommend it
Veterans United is the most knowledgeable and professional loan organization I have ever worked with. Their staff, technology and genuine concern for Veterans is unmatched. They made buying a new home easy. I will continue to use their services and recommend to all veterans I know.
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For all Vets out there, I would highly recommend you use Veterans United Home Loans for the biggest purchase of your life. VU will walk with you through the whole way and beyond during your home-buying process. There is a lot of other companies out there for us, veterans, to choose from, but none comes anywhere close to the outstanding customer service while making the whole transaction stress-free. I couldn't be any happier with the service VU provided us with, will certainly use them again on our next purchase.
100% satisfied! What a fantastic company!
Veterans United has been a very comfortable and easy experience. The website is easy to navigate and made getting all the bits of paperwork easy to manage.
It would be very helpful if the company told me on day one of this process all the things / documents I needed. To piecemeal this stuff over several weeks made extra work for me everyday . I work long hard hours and this is not how I like to do business. Tell me what I need and I will get it for you . But not each day another thing and another thing and another thing. I also don't want to and did NOT download personal financial information into my work computer . Faxing is more secure in my view. Or even snail mail.
Chris Coleman also answered my questions quickly.
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John was awesome, really helped us get to our fast closing date and put it all together and was awesome! Very happy with him
The home-buying experience with Veteran's United was great. The team was very professional and courteous at all times. They kept us informed along the way and they made sure we understood everything during the process. It was a very easy process, unlike our first home-buying experience. I would definitely recommend them to friends and family! Wonderful experience!
My loan officer was the best. She helped me constantly and always answered every question. She is the reason why I own a home now. I was absolutely blessed to have her. She worked with everyone and did everything she could for me. I couldn’t be happier with her performance. She made a dream come true and I can’t expression my great fullness towards her.
Great lender and team. Process from beginning to end was about our wants, needs and satisfaction
I started with veterans United guiding me to improve my credit Following everything they suggested my score improved substantially. They were helpful throughout all the way to closing on our new home. I highly recommend them.
