Professional, courteous staff who was willing to take calls at anytime and provide assistance to ensure our home purchase was as easy as possible
Excellent service and response from the Veterans United team!
Contact and communication was very good.
Tyson & Tyler made our First Time Home Buying easier than we thought it would be. They were great.
It was truly a good experience for the most part. I didn't find The Lighthouse program to be beneficial as we didn't receive check-in for status or much help offered. The portal aspect is streamlined and easy to access
Joel and Dena were very patient and understanding i couldnt have asked for better Loan Officers
The loan team, Josh Kaplan and Tony Stephenson were absolutely outstanding!! Tony was on top of everything and was always so very helpful.
It was awesome
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John was great - he was probably the reason why I decided to go with VU for our loan. Brandon was helpful and so was Amanda. However, there were times when I called Brandon or Amanda with questions and I got information that didn't make sense or was incorrect.
I was skeptical at first because of a website I saw that had negative reviews of Veterans United, but my experience was top notch throughout. I will wholeheartedly recommend Veterans United to any veteran looking to buy a home.
From preapproval to close, every question, text, and email I sent was promptly answered. I can't imagine having to go through this process with anyone except Veterans United.
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Experience first-hand why 366,103 homeowners give us a perfect score!
Best experience I’ve ever had with a loan officer! Kim is the greatest!
Shane Martin and Molly did all the work and l was informed all the way,they were fast and well organized.
During the end of the process there was some additional information that was requested during underwriting.. Veterans United reaches out to the company to get this information without telling me that this information was needed. If they would have told me about this information the day they requested it I could have gotten the information in a timely matter and we would have been able to close on time. Due to this information not being delivered on time our closing date was pushed back causeing me to call all the utilities and insurance company’s and change everything. It was a major hassle that could have been avoided if Veterans United would have been up front with me and let me know what was going on.
They listed everything we needed to do. If something was unclear, they made sure we knew what needed to be done, or fixed!
