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8,337
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1,279
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559
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Page 1133 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend

Very pleasant experience, we love our new home, would define talk recommend Veterans United to my friend's

5 / 5
Would Recommend

They where great all the way around

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Gloria was absolutely the greatest help. Professional, knowledgeable, and extremely helpful is how I would describe her. She went out of her way to help, and she was always there and on time. She is a great asset to your team.

5 / 5
Would Recommend

Veterans United and my loan specialist, James get an A+ from me

5 / 5
Would Recommend
5 / 5
Would Recommend
4.5 / 5
Would Recommend

Got shuffled around between agents, our original agent went on vacation in the middle of the process.

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5 / 5
Would Recommend

We appreciate all of your management team's help. Our family can now live the American Dream, thank you.


Sincerely,
Leonel R. Verduzco

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

We are very satisfied with Veterans United, James had a huge role in our experience and satisfaction with the company.

5 / 5
Would Recommend

Josh was also instrumental in making the entire process flow smoothly by working with my Real Estate Agent and providing me with documents necessary for closing.

5 / 5
Would Recommend
3 / 5

Scott Rosenthal went above and beyond what I was hoping for. Let alone was expecting. Not afraid to tell me the truth if it wasn't good. Went out of his way to make sure I got what I needed.

4.5 / 5
Would Recommend
5 / 5
Would Recommend

I would just to thank all involved in my house buying process, it was a pleasant experience,

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Both Krystal Palmer & Lance Hainen were very helpful & informative in getting me through this long process successfully .

5 / 5
Would Recommend

Always had time to explain questions.

5 / 5
Would Recommend

The entire process with Tandi Lord helping to fix our credit, Eric working with our loan and Brenda as our agent, really impressed me with how much they cared and wanted us to succeed. I can't say thank you enough for everything through out the entire process.

4.5 / 5
Would Recommend
3 / 5

Having to fill out paperwork more than once was annoying and time consuming. Paperwork was either lost or misplaced by Veterans United. Several emails were never received because they went to Spam. Towards end of process, information about closing costs and the how to pay were given just a few hours before closing so had to scramble to make that happen. Need better lead time for this. Need to make online electronic signature signing of paperwork happen. Having to print out paperwork, sign it, scan it back into computer, and then resend through email is just a pain in the ass!!! Had to do this numerous times throughout the process.
The communication process between United Home Loans and customer through email needs to be improved by adding text confirmation to cell when an email is sent.
Overall experience was alright, I just think having to redo numerous paperwork was unacceptable aand annoying. I do want to say Thank You to Robert and Emma for their patience and help in getting our mortgage.

5 / 5
Would Recommend

I couldn't be happier with how this process was handled by Veterans United. Professional and supportive the whole way through. Thank you!

2.5 / 5
5 / 5
Would Recommend

Becky was good but I did the research for the house i purchased

See all 66,963 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.