Thank you to EVERYONE at VU. This was my first time buying a home and it was effortless thanks to y’all. Even when Zach passed the baton over to his team I knew exactly who to contact and everyone was an expert at their jobs. Y’all made my decision about who to go with on future home purchases so easy.
I would of appreciated more transparency is this process because this was my first time buying a home. Unfortunately, I feel towards my closing alot of things I had to pull teeth to get from my team in order to close on time. There was no call or explanation for documents i have never seen before. I would of loved to have been guided through this process seamlessly but that was not my experience.
Response from Veterans United
Hey Aleasha,
I’m really sorry to hear that your first homebuying experience didn’t feel as transparent or seamless as it should have. Buying a home—especially for the first time—comes with a lot of moving parts, and you should never feel like you have to chase down information. That’s not the experience we want for our borrowers, and I’d love the chance for my team to learn more about what happened. If you’re open to it, please reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
it was a pleasure working with the entire staff and was pleased at the outcome i cannot give the whoe group enough credit and praise they are well desvering
This was a long process however the team of Clint, Tamara Jesse and Brandon were the best to work with. They answered every question to the best of their knowledge and kept me off the ledge. I would definitely work with all of them if I buy another home . Thanks guys!
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Levi was a work horse along with Tim!
Bryan is a rockstar. Constantly updating me, either by phone, email, or text. Made last minute changes to help me. I could not say more about how appreciative I am of him.
Veteran United is amazing. Wonderful experience
Veterans United has helped me through the entire process of purchasing a home. I couldn’t be more satisfied with my team and who helped me along the way. Thank you for your help and support.
Super easy process. Very intuitive website and app to get things done.
Best experience anyone could ask for. My realator Kay said In all her time she had never had a smoother experience. We will use you guys again.
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Excellent customer experience
Veterans United is great! My team was outstanding, Adam and Amanda are the best!
