Greg, mason, Emily, and Kari were all equally amazing. Very happy with time lines, dates, and how everything was explained. Made the home buying experience super easy, and stress free. 2nd time using veterans united, and will continue to do so because of the nothing but great experiences I’ve had!
Always keeping us informed on what was happening and what we could do to keep moving forward.
Everyone did a fantastic job, I felt like I was really taken care of and had no worries through the process.
God is good.... He sent me a wonderful family to take care of my family and I, and we are truly grateful
This was our second time using Veterans United and it was even better than thr first time! Our team was so fast! We originally had a closing date of 9/16 and they were able to give us the clear to close on 9/3. Easy to work with. Communication was great! 10/10 recommend! Nick, Nate, and Aliscia were wonderful! We also received the sweetest care package after closing that was very personalized to our family! Thank you again!
I am just very grateful for your assistance and services
Whatever team you get, they will go the distance with you. Mine were determined and truly exceptional
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Neil Hansen and the veterans United team really impressed me with their professionalism and commitment to helping me get into the house I wanted with little to no hiccups. They worked tirelessly to close on my house as soon as they possible could. I would recommend for how hands off the process was. Special shout out too Neil Hansen, he stuck with me from the very beginning when I didn't even know what a interest rate was, made sure I got the answers to all my questions I appreciate it Neil!
There is a lot to say about nothing. The team works well together. They respond in a timely manner. This is my third home purchase and by far was the easiest purchase.
I think, there should be an easier method to show what the estimate of a possible refinance would look like before all the papers are submitted and all the long and hard work has been done. I don't know if it its already like this and I just didn't see it but I feel like that part of the refi should be either; explained better or changed to reflect numbers before everything is done.
Everything was great. My only advice…When sending the appraisal it came with a cover letter. For someone who is a first time home buyer…I did my best to look over the appraisal and I missed the repair that was needed. Which when directed to complete the repair, it was almost a week later after giving us the cover letter and appraisal and 2 days before expecting to close.If you are going to send the appraisal with the cover letter…maybe adding a sentence in the letter to review the appraisal and make a note that there is a pending repair action to help someone notice it quicker to get it done instead of 2 days before the expected date of closing.Other than that I think the communication was great.
The home buying experience through VU fit my needs perfectly. It was fast, straightforward, and the team supported me 100% of the way. I am beyond excited to get chipping and putting practice in, in my own backyard. Thank you, to my team at VU.
With a rather quick closing date, these guys got to work and took care of everything super efficiently. They were easy to contact, and helpful answering questions. All in all, they made the process feel easy. 10/10 would recommend
