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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

378,842

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 378,842 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4 out of 5 Stars
Would Recommend
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend

We've heard the stories of how stressful the home buying process can be. But Veterans United made it stress free. Everything was transparent. From the initial approval to closing, there were never any worries. They let us know immediately if they needed anything from us and kept us informed on all timelines. There was never any shadiness or trying to maneuver around something and we appreciate that. We couldn't imagine having used anyone else. Thank you guys so much!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

We love our new home. We couldn't have done it without you guys. Thank you so very much.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4.5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend

Veterans United is first class when it comes home loans or refinancing your current mortgage. It can be an overwhelming process with all the documents needed and deadlines, but they make it so easy. They are always ready to answer any question you have. I appreciate that my husband served and we have the opportunity to work with VU! Kudos to my favorite team, Shane Martins :)Cy and Bonnie Linstedt

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

My loan officer, Kimberly Hauptmann, is highly professional, patient, and responsive. Kim was always looking out for my best interest during this process which can be overwhelming. She made the process very smooth and straight forward. When I had questions, she was quickly responsive and was available any time I needed her. I would not have been able to go through this process without Kim. I highly recommend requesting Kim to be your loan officer if you can choose. Kim is so personable, and her customer service is the BEST I have ever experienced. For example, in the beginning one of the first things we talked about was that I have a puppy and talked about how I wanted to get something specific for her. About a month into working together I received a big box in the mail of ALL the products that I spoke to her about for my puppy. I was shocked of the attention to detail and kindness I received from her. She went WELL out of her way for me, and I cannot say enough great things about my experience working with her. Kim is very caring and made sure this was as easy as possible for me.

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend
headshot image of William Spann

Loan Officer: William Spann

NMLS# 2220257

5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

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5 out of 5 Stars
Would Recommend

VU was awesome this was by far the smoothest home purchase I have made.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4 out of 5 Stars
Would Recommend

The team was great. They were always willing to help and provide great information. We had a few misunderstandings along the way, that’s the only reason for not giving the team a 10. Thank you again for the help.

headshot image of Alex Canote

Loan Officer: Alex Canote

NMLS# 2119708

5 out of 5 Stars
Would Recommend

Cindy was an absolute BLESSING to work with! She really went above and beyond, communication with Cindy was incredible. I can’t thank her enough for making my first time home buying experience a great one. I also LOVE the custom door mat I received.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

We are so thankful that we had Amanda Amann, Barbara Jaegar, and their fantastic teams to guide us through the home buying process! They were honest, quick to respond, and always, always kind when we reached out with a million questions. In a time when things are very stressful, they made the process as stress-free as possible. We are so thankful for everything!

headshot image of Amanda Amann

Loan Officer: Amanda Amann

NMLS# 2341601

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

This being our second time using VA Home Loans, Anne Kuster and especially her team FAR exceeded our expectations for this process. Their efforts and care for my family have already locked me in as a returning customer for our next home loan in the future!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I will only use Veteran's United for any home purchases, refinancing or as a reference to other military members in need of help.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

I am so glad we chose to go with veterans united. The whole process went smoothly and very quickly.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Home buying experience was painless and very smooth. I will personally use Veterans United again and again and I will also recommend Veterans United to anyone.

headshot image of Solibel H. Ramos

Senior Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Buying a house is a stressful process but working with everyone here helped me so much. They get you what you need without a doubt and I am so grateful!

headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

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5 out of 5 Stars
Would Recommend

I really didn't know what to expect from the first initial contact with Veterans United and I truly was hoping I had not made a mistake. But, immediately Cody and Corey were so knowledgeable and patient, explaining each step thoroughly. During this process which was super easy, my mother passed and my team just seemed to know what I needed and when. From phone calls to text messages and emails and the occasional post office mail to the gifts!! The American Flag!! Bird feeders and just the weekend calls or texts to just check on me, to see if I had any new questions or if it was anything at all they could do for me!! I just fell in love with everyone on my team. All of them were the best. Including the local real estate agent that Veterans United put me in contact with. I consider them all professionals but also my new friends. I would certainly recommend Veterans United to everyone!! Thank you Veterans UnitedTeam!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend

Wow if I had millions I would give them all million each, for leading me through this process and making it a great blessing

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

The Veteran's United team, as a whole, was extremely helpful. My husband and I were able to get everything taken care of thanks to them. HUGE shout out to Brandy and Monika for all their hard work!!! Thank you!!!

headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

2 out of 5 Stars

I would not use again or recommend to anyone at the end no one could give information app whites out documents did not get any numbers to at close…. Sticks you with a high interest than what was discussed in conversations about rates.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

More Reviews

See all 378,842 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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