We kept getting different closing cost numbers right up to within a few hours of closing. We were told it would be 24 to 48 hours prior.
Response from Veterans United
James, thank you for your open and honest feedback. A member of our Client Advocate team is available to discuss your final documentation in greater detail. We understand that establishing an Escrow account to pay taxes and insurance may have been a point of contention during your loan process. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
Process was super easy due to the staffs level of professionalism and response time to any questions or concerns that I had! Being a first time home buyer was easy thanks to my loan team!
I have had such an amazing experience ! My team assisted me with the preapproval process by making suggestions on how I can increase my score. Once I was where I needed to be the rest of my team hit the ground running. Found my home and they had me in that home by day 33. It's my first home buying experience so naturally I had a ton of questions, my team answered promptly and with such grace and respect that allowed me to feel safe enough to come to them with anything. They kept me in the loop every step of the way, they communicated with my agent to also ensure she was also informed. They have accommodated and ensured my comfort throughout the home buying experience. Highly recommend working with Veterans United because my team was so professional and respectful I can only assume that is the VU standard.Team members:
Natalie Kane (RE agent)
Sam Kruvand
Adam Crutchfield
Gina Overshiner
Brittany Lucy
This was the easiest purchase I made, I enjoyed the team and would like to thank everyone who helped me on their home buying journey.
I have closed on numerous houses and I have never had a process run so thorough so complete and so flawless. It was amazing the way Veterans United executed the entire process and made sure that everything was done in a timely manner especially on their end. There are numerous companies out there claiming to be the best for veterans, Veterans United is clearly at the top of that list.
I would like to take this opportunity to salute Veterans United for job well done.
Overall are experience was good. The team was very friendly and eager to assist! We appreciate their hard work !
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
Working with the team made the home buying process easy.
The entire process was super smooth and efficient. In my honest opinion it could not have gone better.
Dan and his team did an excellent job. I appreciate him and his team for the guidance. I would definitely recommend.
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I highly recommend Veterans United Home Loans for all your home loan needs! Excellent team coverage, great response and communication, and wonderful to work with!
You people were wonderful and I will definitely use yall again
Greg is a complete professional with my highest recommendation! I used to hear horror stories about veterans united, however I think it is based on the loan officer. And Greg is 2 for 2 ! Great knowledge and very thorough. Can’t say enough about him!
