This was the best experience we had in purchasing a home. Misty, Josh, and Lee Ann held our hands and were in constant communication every step of the way. We love our new home and look forward to many years here.
I highly recommend Veteran United. We are in a very beautiful home . The process was very easy the team did a great job with all the details. I’m very happy with the outcome. I prequalified on the app and in my house in 30 days.
Exceptional group, always eager to assist and quick to provide answers. As a first-time buyer, I expected it to take months, but the process was much smoother than I anticipated. Without hesitation, I recommend Derek, Trenton, Jacque, and Logan.
Nathan and Melissa were outstanding and excellent to work with; the sale was completed and closed in amazing time I believe 30 days!
Everything went smoothly and they kept me informed of the progress.
United Veterans is highly recommended.Thank you
Whenever I thought of a question to ask about the loan, before I could type it or ask about it, the Veterans United team would give me the answer.
Everyone who worked with me to make my dream home possible was amazing! I highly recommend everyone! Thank you so much for making it happen!
I had a lot of obstacles that kept coming up and they helped me every step of the w a year. Great team
Quick and personal service throughout the whole process.
Exceptional we had a few disappointments on seller side, but our team with veterans united helped us through it and we finally found our house. They definitely stood by us. Thank you
The process was handled efficiently and everyone was friendly. Third house purchased with VU!
, Mike was always available for my questions and responded in a timely manner to my emails and texts
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Veteran's United helped me in every step of the way, to helping build my credit, pre-approval, to closing. I cannot be more grateful than I am feeling right now, so thank you!!
Highly recommend! Unbelievable how smooth and quickly everything was accomplished with unbeatable customer service.
too be honest it was difficult with changing loan officers and tgen both my loan officer and my loan coordinatorbwent on vacay in thr same critical week, jist lack of communication overall was very poor
Response from Veterans United
Hi Nicole,
I’m sorry to hear how difficult your experience was with the changes to your loan team and the timing of their absences during such an important week. I understand how that, combined with poor communication, would make the process far more stressful than it should have been. That’s not the experience we want for our borrowers.
I’d like the opportunity to review your file so we can better understand what happened and address your concerns. Please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll respond the next business day if you contact us outside those hours.
