We believe communication from the mainland office to the Hawaii office could have been more clear with regard to acceptable language in the VA Addendum. There was some confusion which required that the Addendum be revised which caused delay and frustration for us.
Veterans United was wonderful to work with. They understood the hectic lifestyle we live, and worked with our schedules to ensure we received the best service possible.
Jeremy and Andrea were a great team, even with the few little speed bumps we had they helped make this whole process pleasant. Would definitely recommend and have already begun singing their praises. Veterans United definitely has a staff that cares about what they are doing.
See all 462,350 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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