Very professional. MS.Kayla Durnil did an excellent job. She made sure that I was informed throughout the entire process. She also answered all questions, concerns, and or issues I might have had. Ms. Durnil made the process feel painless.
Everything was handled with urgency and and questions were answered right away
Smart. Efficient system to collect information and keep track of sent information.
I had to be out of the house I was renting in a short amount of time and Veterans United acted very quickly to make sure that
Joe Ferling and his team were outstanding! They were in constant communication with me and worked extremely hard to ensure the process went smooth. I can't express enough how satisfied I am with him and his team.
Kevin was great!
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ALWAYS HAD ANSWERS AND KEPT INFORMED
Matt's customer service was exceptional. Responsive and respectful, VHLU has an outstanding staff
Daniel Perry was fantastic! He was with us every step of the way even down to the small things! He worked so hard from start to finish and went above and beyond to make us feel comfortable with our decisions.
These folks worked tirelessly to make a deferred dream become a reality! They communicated openly, honestly, and regularly. I was never made to feel as if I were an annoyance. I appreciate that!
I already did, but they didn't get approved.
Jared Wilmes and Brandi did an awesome job.
It was a fast easy process thanks to my team!!! Daniel and Adam did a great job in answering my questions and explaining every step of the process to me.
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Lack of IRS knowledge related to transcripts and procedures cause expensive delays and loss of initial home purchase.
Brad and Lizzie along with there team turned what seemed like a daunting task into a great experience. It was a dream of mine after coming home from Afghanistan to own a home and finally that day has come.
This was a clean Refi, I think underwriting took way too long to approve. When asked for docs, we had them to you the very next day! The appraisal company was off base what I thought the property would appraise for. (I'm a Real Estate Broker and hold the license). My home a few years back, housing market was bad, appraised at 240K, before several improvements were preformed. This was relayed to the apprasier, and I think she didn't include them in the valve( new roof with 50yr shingles ) as an example. More improvements are done like a upgraded kitchen appiliances and counter top, from carpet to hardwood (oak) in the family room, new heatiing and air conditioning systems installed , etc Should I go on?
My TEAM was AMAZING! They kept me up to date and provided me with answers to all my questions.
I really felt like Keegan and Kelly did all they could to help guide me through.
