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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,514

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 421,514 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Our team was very helpful and even when we hit minor bumps in the road, they were reassuring and helped us in any way possible.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

I can’t say enough about Veterans United. Bought the house I live in through them and have refinanced through them.
Always top notch and professional. On their game!
I really appreciated them.Bill Hosford👏

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

My family and I would like to thank the entire team for making the home buying process entirely way too easy, straight forward,stress free, and we closed early due to everyone's hard work and persistence and we couldn't be happier that we chose veterans united to make it happen for us. Thank you once again for everything you have done for my family. I can't express my gratitude enough.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend

Working with Veterans United was great. Their team was very helpful and knowledgeable.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Veterans United should be the go-to for homebuying veterans. They work out every minute detail and make sure that the choice you're making benefits you and your family. 10/10 would HIGHLY recommend.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

0.5 out of 5 Stars

You all should disclose the payment information in writing so the veteran will know what to expect and not within days before closing, and do not lie about credit inquiries I who is running the credit I was told that Veteran United would not pull my credit again and but it was still pulled twice after that and I was given an excuse that someone else pulled it doesn't matter who pulled it I was still lied to and I am going to file a complaint to the Secretary of Veterans Affairs office.

Response from Veterans United

Thank you for this feedback Jesse. We understand how the home buying process can get stressful, especially when costs are estimated throughout the loan process. Working with a lender that best suits your needs is so important and while we are thrilled that we were able to help close on your home, other lenders were just as eager to assist. Your comments have helped us consider ways to influence third parties and help them improve communication with one another. We hope that the mutual understanding and communication surrounding the 3rd party inquiries on your report provided further clarity and that you enjoy your home for many years to come. We are grateful for your business and we look forward to serving you in the future.

5 out of 5 Stars
Would Recommend

Shout out to Erin who was also in constant communication throughout the process. Heidi and Erin were a dynamic duo. Who needs Batman and Robin when you have these two??

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

The entire team at Veteran's United made the mortgage process seamless and easy. I've worked with other mortgage companies in the past and I will say this time was the best experience I have ever had.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Veterans United and their team gave us an exceptional customer experience!

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

The team that I had the honor to work with made this experience the best. I was well informed and kept up to date from the first step. Thanks you. You and your team was a pleasure to work with.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend

We would like to thank everyone with all of our heart and appreciate everything and everyone who helped us with our new home. Would like to send blessing for everyone. Thank y’all again

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

4.5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

Everything was great until closing. I was at the lawyers office after many delay emails and uncertainties that we would close. Last minute I had to contact my boss to verify employment. Waiting for 2 hours at closing and then last minute told you were just now requesting the money?!?

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

4 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

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5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Couldn't ask for a better expirence!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

4 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

More Reviews

See all 421,514 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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