Very open process with clear directions. Continuous updates helped alleviate anxiety.
Outstanding service and extremely easy. Taylor is a real asset to your company and should be commended.
the people the service is always great
Best rate. Lending agent availability.
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Jodi was fantastic. She was on the ball the whole way through our home buying process.
Very easy to work with. Mark and Jamie always took the time to answer all my questions and were very helpful throughout the process.
Brent,lizzy and Brittney were awesome to due business with.
Nathan Anderson and Jeremy Salas delivered advice in a professional manner.
The loan officer was pretty good in the begging. He got my COE with no problem and answered all my questions. Then he handed it over to his assistant and the whole thing fell apart. I never got a list of things (documents) that would be needed. It was always this one here that one there. Several docs had to be sent more than once. Seemed very unprepared. When I asked about why we couldn't get a check off list of what's needed rather than asking me several times for different things they went on the defensive and tried to make excuses. Unprofessional, not good when majority of customers are Vets and know what it means to be accountable.
As a first time home buyer I was very anxious to make this home loan happen. We made several plans in accordance to our closing date. We were very eager and made sure to get everything we needed in as soon as possible. We made it a point to make sure nobody was waiting on us. As we were two days before our closing date we found out that we would not be closing on that date and were unsure if we were going to be closing at all. This left a very uneasy feeling with me and my wife. This was unacceptable to find out so close to our closing date. There was no warning that this could be the outcome of closing on our new home.
I loved dealing with Veterans United. I felt as if I was family.
Great experiance!!!
My experience with United VeterAn loans was exceptional. I am a first time home buyer and I was welcomed by the staff with respect.
My loan officer Blake Weisenfelder along with his assistant Lauren Walters were very helpful and gave me some great guidance through the process.
