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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,094 reviews
788 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,094 unfiltered reviews

Starting on Page 13081 of 15,437. Return to Page 1

4.5 out of 5 Stars

Good communication practiced :)

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Very knowledgeable, and courteous staff.

headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Evan Capowski

Loan Officer: Evan Capowski

NMLS# 1493023

5 out of 5 Stars
headshot image of Brittany Gladish

Loan Officer: Brittany Gladish

NMLS# 1072202

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

My loan officer went above and beyond my expectations. He did everything he could to make my buying experience a good one.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

This is my 3rd time working with Derek he's great and always there for us when we have quesions! God Bless you guys

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
5 out of 5 Stars

Leah always went above & beyond

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

4.5 out of 5 Stars

This was the third or fourth time I have closed a loan with VU. Everything went as promised each time. Will use them again if needed in the future

headshot image of Josh Salicco

Loan Officer: Josh Salicco

NMLS# 1048961

4.5 out of 5 Stars
headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

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5 out of 5 Stars

Very Quick and Very Responsive. Easy Loan Approval Process- Great Communication. I really appreciated the Lighthouse Program as well.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars

This is the second home I've ever bought a house and the second time using Veterans United. They're all kind, professional, and motivated. I look forward to contacting them for House #3.

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars

Our experience with the staff at VU was amazing. They were so professional and empathetic. I found myself smiling during some of the most stressful times, which is a tribute to the knowledge of the team. The guidance and explanations were complete.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Veterans United was very helpful and very thurough.

headshot image of Ryan Melton

Loan Officer: Ryan Melton

NMLS# 1437146

5 out of 5 Stars

Excellent service, quick response to any questions no problems during closing. Tony went over all paperwork we would sign, thank you for the great service

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

5 out of 5 Stars

I am extremely impressed with Adam Crutchfield's team of experts. Most sincere thank you to Adam, Missy Holmes who started the process with me, and Mark Sexton who saw me through to the end. I didn't use a realtor for this buying process because I was buying my mother's house. They made what could have been a very harrowing experience into a smooth, almost stress free experience. They went above and beyond and for that I am eternally grateful. The personalized robes that my daughter and I received were a nice gesture and will not be forgotten. I will be getting my Realtors license soon and will most definitely be referring Veterans United to my armed forces customers. Thank you so much.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

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Experience first-hand why 369,024 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Was the best ever and at 63 have bought and sold at least 20 homes. Yes it was a fantastic job. Thanks

headshot image of Misty Larkins

Loan Officer: Misty Larkins

NMLS# 1464132

5 out of 5 Stars
headshot image of Scott Miller

Loan Officer: Scott Miller

NMLS# 1244063

5 out of 5 Stars
headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

3.5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

3.5 out of 5 Stars

Thanks

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars

The only thing I did not like was the hoops we had to jump through for the underwriter last minute causing a delay on our closing. The one thing was kind of crazy all because my bank changed the name of my savings account but the acct number stayed the same so they should of realized this and it really shouldn't of caused a delay.

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

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