This is the second VA loan I’ve taken through VU and the reason is because of Mike Patzius. Mike helped on my first loan and he stayed in touch afterwards offering different advice on my loan and how I could optimize it. So, when it came time to get another VA loan, there was no question about who I would call for help. Mike took great personal care of this time and I would have no problem recommending VU to any veteran.
Marty Gatty was absolutely great helped making the home buying process an absolute breeze, would highly recommend.
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
The entire team at Veteran’s United communicated extremely well. They are passionate about what they do and they delivered a stress free home buying experience!
Corey S. made things happen that other lenders weren't willing to fight for. I was offered a .25 lower rate by Navy Federal after Corey matched and I still chose Veterans United, because Corey was almost always available, prompt, and went the extra mile to get me into my forever home despite a missed mortgage payment.
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Aaron was by far the most helpful person during this whole buying experience, if it wasn’t for him i wouldn’t have bought the house. He’s extremely knowledgeable and helpful every step of the way.
They kept us informed on what we needed to complete the purchase of our house
You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend
Charlie the contracting officer was the best I have ever worked with and I've bought a lot of homes.
Kept me motivated and moving forward and on track
Travis, Lliam and Noemi all have been great in this whole process. Started with a phone call conversation in March of needing a mortgage company. Called VA Home Loan not wanting to use my benefits prematurely. Before I knew it I was already about to sign up for getting a house same day for how comfortable and easy they were making the process.
The team goes above and beyond and handle whatever you need which is great especially being new to the process. They were professional and patience with me which I appreciated and understanding. I would highly suggest to all of my friends for sure.
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Buying a home is one of the most exciting experiences, but it can also be one of the most stressful. As veterans, it's incredibly important to have a team that not only understands the VA loan process but also supports you through the setbacks, challenges, and emotions that come with it.
I was fortunate to have that kind of support with Veterans United, especially Haley, along with Selina and Kimberly. Haley was phenomenal throughout the entire process. Whenever things became overwhelming, she remained calm, solution-focused, and always kept me informed. She took the time to explain every number, answer every question, and make sure I fully understood each step before moving forward.
What stood out most was how much she truly listened. Whether it was concerns about our budget, frustrations with other parties involved in the transaction, or simply the stress that comes with buying a home, Haley always made me feel heard and supported. She advocated for us, respected our financial boundaries, and never pressured us beyond what we were comfortable with.
The entire team was responsive, professional, and genuinely invested in helping us succeed. Their communication was excellent, and they worked hard to keep things moving, even when unexpected obstacles came up.
If I ever decide to buy another home way, way down the road, I would absolutely choose Veterans United again—and I would hope to work with Haley, Selina, and Kimberly. I cannot thank them enough for helping us navigate this journey and making a difficult process feel manageable.
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
