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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,185

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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4 out of 5 Stars
Would Recommend
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

4.5 out of 5 Stars
Would Recommend

They were great through out the process. Friendly, super helpful, and responsive.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

4.5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Brian made the entire process a lot easier to navigate to it. He was great in explaining the entire process step by step.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
Photo submission from John R.

We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Working with Bill Musick and his team at Veterans United for our home purchase was an absolute breeze from start to finish. Navigating a VA loan can sometimes feel overwhelming, but Bill and his team brought a level of professionalism, communication, and deep expertise that made the entire process seamless. They kept us informed at every single milestone, answered all our questions with clarity, and ensured we closed on time without any unexpected hurdles. If you are a veteran looking to maximize your benefits with a team that truly understands the unique aspects of VA appraisals and financing, look no further than Bill Musick and his team at Veterans United. Highly recommended!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Andrew, Codi, Gina and the entire team were AMAZING throughout this process. Not one challenge. My “To Do” Cheklist covered everything and everyone was always in touch with me for next steps. They were always available or called back immediately when I had questions. This team brought my wife’s and my dream of a house to reality. Thank you! Would recommend this team everyday all day!

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Would Recommend

Would definitely recommend to any one!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Everyone that I dealt with during the loan process was amazing and very helpful! This is not my first loan with you guys and if I end up moving again in a few years I’ll still use you guys because of how amazing everyone has been!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I appreciate how quick VU was with verifying our paperwork. I also appreciate how I could contact someone at any time and get answers throughout the process.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

5 out of 5 Stars
Would Recommend
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
Would Recommend
Photo submission from Curtis B.

You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Awesome teamwork!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

The team of people that I got introduced to were FABULOUS!! These people actually listened and when I had issues with the apps found immediate work around to accomplish the goals. They made me comfortable especially cause I have aphasia and still partially paralyzed.so things are a bit harder for me. Sam and his Team of people were genuine, polite, gracious, professional, and at the top of their game.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Ann Faaborg

Loan Officer: Ann Faaborg

NMLS# 2767879

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5 out of 5 Stars
Would Recommend

Austin and his team were phenominal throughout my entre home buying process. They responded quickly to my concerns and keep me informed every step of the way. Highly recommend!!

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Would Recommend

The process was very easy, it's only as stressful as you make it.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
Photo submission from Brent S.

I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

The team made the entire process easy to understand and answered any questions that came up.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

From the start my team was great.Any questions I had was answer fast and in a way that I could understand.I had the best team any one could ask for.I love you guys Thank

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

More Reviews

See all 472,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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