A huge thank you to Billy Chard and his team for the excellent service and smooth experience!
Great service
Great help at all points
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
The entire team Dustin, Nicole, and Sarah were very professional and made my experience just great.
Matt Torres was a pleasure assisting me through the process of purchasing my duplex. I would recommend using Veterans United to my fellow veterans.
Matt closed my purchase in 30 days. I look forward to doing business with him again.
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they put together a team that works with you from
start to finish...
You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend
Melissa and Ashley were great to work with! They made a difficult process much easier…highly recommend!
Honestly I was worried going into the process as a first time buyer but everyone was so helpful through it all! Schandler and Rachel were super helpful through the process and were always honest with me about everything. I hade a tight deadline I had to be at and they 100% pulled through for me. And thank you so much to the people I didnt get to talk to that helped with the loan it means the world to me and my family that I can finally give my kids the stability Ive always wanted them to have. I will never forget what yall have done for me.
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We were beyond pleased with our whole team. We would recommend Veterans United 100%.
In a few words, the process was simple, easy and quick. Also, the staff was polite.
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
Chris and Joel are real true humans who are not only at the top of there game but very personal and professional. Top rating for quality communications and high level performance in every aspect.
Steve, Maggie, and the rest of the team did a phenomenal job in my opinion. Any of the holdups we had were not from Veterans United and my team. I feel like they went above and beyond and we're very friendly while still being professional. I would highly recommend to anyone because moving and buying a new house is very stressful and when your lender team is as great as mine was it takes a lot of the stress out of the situation.
Ben Choi and Courtney Gully made the process smooth and painless. Both were very responsive, thorough, and helpful in the information and guidance they provided. In terms of a loan officer and his team, I hold them in the highest regard, and am grateful that I was able to work with them. In the future, should we need another home loan, we'll go through VU because of Ben Choi and his team. Top rating!
