We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
My loan officer Josie with Veterans united made my first home buying experience a breeze. She knows everything there is to know and was always friendly and helpful when I needed to talk.
Definitely deserve a 10/10. After we closed, we received a box in the mail. It was a welcome gift for my autistic child. I never thought they would've sent that package. At no point was a package ever discussed.
Gr8t job very patient and knowledgeable really appreciate all of his help.
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Seth and Nico were phenomenal. Seth was particularly impressive in his responsiveness — always quick to answer my questions and ensure communication was seamless. This is especially noteworthy given that they're based in Missouri while I'm in California. Despite the time difference, he always made time for me; I even think at one time he took my call in the middle of his kid's soccer game. What I appreciated most was that they stayed on top of everything and clearly worked hard to push my case forward, regardless of whatever Sir Murphy threw their way.
Michelle Westbrook was amazing to work with. She answered my millions of questions and always kept me updated through the entire process. i have recommended her to my family and friends already!
You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend
Normally sellers and realtors cringe when they hear VA loan, but Bryant and Codi changed my whole perspective on that. They were on top of everything, very responsive both by email and phone. They made sure the deal went smooth and closed on time. I would definitely recommend Veterans United, Bryant Chambly and Codi McDowell to any buyer looking for a VA loan.
Tim was great!
They really work with me
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Tony and his team were absolutely amazing. Each one of them helped me at a different stage in my home buying process and made everything as smooth and headache free as possible. I 1000% would recommend Veterans United Home Loans to anyone.
Very professional people. What a wonderful experience!!
I enjoyed working with the Veterans United team. They kept me informed and they are a awesome team
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
Great experience all around
