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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,446

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 426,446 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Kayla, Kristie, and Gavin were an absolute pleasure to work with. They were all on top of their tasks and very helpful. I have already recommended veterans united to multiple friends.

headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars
Would Recommend

I could definitely say I wouldn’t have the house that I have nor be as happy as I am right now if it wasn’t for you guys so thank you so much for!

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4.5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

I cannot express how happy I was dealing with Lance, Madeline, and other team members. If I had a question or needed additional information, a team member would reach out to me in a short period of time and provide and answer.
The entire experience was smooth and easy, I am going to strongly recommend Lance and Veterans Untied to my family and friends .

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
Photo submission from Daniel A.

I became a homeowner within one month of my offer!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Overall, this was an amazing experience and I would do it all over again with the same team! Purchasing your first home is a big deal and a major milestone and accomplishment so you want to be teamed up with the best who will actually go out of their way to take care of you and Chris and Mason did that for me. I also want to thank the underwriter team. Everyone was spectacular!

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

4.5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

3.5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process easy and I enjoyed working with the team assigned to my loan.

headshot image of Colin Vaughan

Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend

The teamwork shown in the buying process was outstanding. Because of the number of those needing to contribute fluidly, everyone I dealt with was flawless in their execution.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
Would Recommend

This entire loan team was exceptional. The speed and accuracy of the process amazed us. The personal touch that VU gave to our loan process was wonderful. I enjoyed this team and their efficiency so much that I felt these were folks I would want to work with and even explored career openings with VU in our area.The dedication and respect Veterans United employees have for those that have served our country is very apparent and appreciated. I researched many mortgage companies and chose VU. I have been incredibly impressed this organization and would certainly choose and recommend Veterans United in the future.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
Would Recommend

Veterans United truly simplified a stressful situation and made the home buying process easier. Without them, we would still be stumbling around trying to find and close on a house. Instead we now hold the keys to our forever home in our hand.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
Photo submission from Kayla S.

I have had such an amazing experience ! My team assisted me with the preapproval process by making suggestions on how I can increase my score. Once I was where I needed to be the rest of my team hit the ground running. Found my home and they had me in that home by day 33. It's my first home buying experience so naturally I had a ton of questions, my team answered promptly and with such grace and respect that allowed me to feel safe enough to come to them with anything. They kept me in the loop every step of the way, they communicated with my agent to also ensure she was also informed. They have accommodated and ensured my comfort throughout the home buying experience. Highly recommend working with Veterans United because my team was so professional and respectful I can only assume that is the VU standard.Team members:
Natalie Kane (RE agent)
Sam Kruvand
Adam Crutchfield
Gina Overshiner
Brittany Lucy

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

It took as almost a year to fine the right home and the team at Veteran United was always there to assist us and our realtors concerns. We were looking for our forever home and we finally found it.
Thank you for all the emails, updates and your precious time. If all goes well from here on, we hope not to need you anymore other than to help those we recommend to you.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

4 out of 5 Stars
Would Recommend

Overall everything was great. They all worked well with me and let me take my time getting what was needed. And helped me. I didn’t have the advice everyone else did so I was doing this on my own. But when I or they called they were able to point me in the right direction.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

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5 out of 5 Stars
Would Recommend

I had an amazing first home-buying experience and was able to close on my new home just 20 days after finding it! A big thank you to my team for their hard work and dedication in making it happen.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Overall they were always calm and positive
Committed to getting it done!👌🏾I’m moving in
😊

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
Photo submission from Anthony P.

My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

More Reviews

See all 426,446 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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