Dene Lorenzen is the best! Her dedication and passion to truly help veterans get into their homes is inspiring! Dene was always quick to answer any questions we had, always made clear what was needed!I have purchased a handful of homes throughout the years and never have I came across anyone with more dedication than Dene!
In every aspect of my journey in purchasing my new home, Veteran's United was by my side to make it a very smooth and exciting process. I haven't purchased a home for 35 years and Jerry Landrey, Loan Officer with Veteran's United was instrumental in keeping my loan processing on track and constantly informed me of all changes. Grace Walther, Senior Loan Coordinator with Veteran's United was instrumental in keeping my loan process on track meeting all requirement to secure the loan. I highly recommend their Team in your homebuying needs! Thank You, (retired CMSgt) Joe K.
Jordan and the VU team guided us seamlessly through the home buying process and were always there to answer any questions we had. I would recommend VU 100% of the time and will use them in the future.
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
The loan team has been amazing. The were very patient with me and walked me through every step. They were very professional and presented options that I was not even aware of that greatly affected my loan and saving me thousands over my first few years of the loan.
The ease of doing business and communication throughout was top notch! Any time I had a question, I received a response within 24 hours. Shawn, Caitlin, and Amy were amazing to work with!
The process from start to finish was easy and straightforward. Communicating with my team at Veterans United was easy, ensuring that I was informed at every step. We closed on the house quickly.
Tyler and his team were fantastic and very communicative. 10/10
You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend
This was our third home purchase using Veterans United. Zach and Matt were amazing to work with. They made sure we knew where we were in the purchase process and answered all of our questions promptly.
Zach and his team was a god send. They stayed on top of the process, answered all questions very rapidly and was always very kind. This was a very smooth process and could not of had a better experience.
Veterans United provides you with a team that's there to support you and answer any questions you may have. We went from finding a home to having the keys in our hands in 30 days. Highly recommend for first time buyers using a VA loan, you wont be disappointed. I give them a 10 out of 10 !
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I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
Brad's professional service made my loan process efficient and effective from beginning to end. Even with unexpected seller changes, Brad kept my loan process on track. I would certainly recommend him and Veteran's United to any of my family and friends. Mahalo, Brad!
During my initial meeting with Clay, he was both very personable and highly professional. He and Abby kept me engaged by promptly responding to their requests and regularly updating me on the progress. Even when we encountered obstacles, Clay was diligent in resolving issues, going as far as organizing a three-way conference call with me, him, and VA when he wasn't getting the answers he needed. Abby also ensured I responded promptly to requests for documents and verifications. Although it was a tedious process, their patience paid off, and they ultimately saw it through to success.
