My loan team was AMAZING! From Jessi, Damien and Megan to all the people working behind the scenes who I never got a chance to meet, thank you so much for making this dream come true! You guys did an awesome and outstanding job. I can not thank you enough!
Initially mu loan was handled by one person, it then was switched to another without my knowledge, then switched AGAIN to ANOTHER loan specialists without my knowledge. If I had been notified that this was to occur I would have been ok. Instead it left me wondering if I was dealing with a legit company. Even phone calls from the company were labeled as "Marketing Research" as the identifier on my home phone. My "Loan Specialists" knew this was happening but nothing was corrected. The loan process was begun on 8 Jul and didn't close until Sept. Too long a time as my rate lock-in expired twice.
Absolutely will recommend Veterans United!!!
IF I OWNED A BUSINESS I WOULD HIRE ALL THE PERSONS WHO HELPED ME FROM THE START TO FINISH WITH BUYING A HOME, THANKS AGAIN. SALUTE.
They made process fairly easy considering buying a home is such a major milestone in someone's life. And can be pretty scary.
After talking with friends about their VA home loan experience, we learned just how good our experience has been with Veterans United.
Matt Colgin and the Realtor suggested by Veterans United`were always available and ALWAYS returned text, Emails, or Phone calls within minutes,
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E
Veterans United was Outstanding. Shane and Ryan are simply the best. Their customer service was the best I have ever seen. I initially was going to use USAA as my lender, however, their customer service was sub par. When I switched to Veterans United I did not have high expectations due to my experience with the other lender, but Shane and Ryan were amazing!
These guys are great
So amazingly easy. Felt we were informed and told what to be prepared for during the entire process. Nothing felt hidden or fluffed.
Great communication and updates to keep me on top of my part of the process.
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Veterans United is a great company to go though for a home loan. The staff are professional, polite, and really known how to expedite the whole process. Would definitely recommend to friends and family
I would have never thought I could buy the house we did without the financial advisory and guidance of VU.
As a first time home buyer, I don't have much to compare too. Overall the process is a long one but VU and Brennan kept me informed and made the process a relatively smooth one!