Heather provides the type of hands on service you don't see today. I also am happy to work with a company such as Veterans United Home Loans, who support so many good causes. Thank you!
In my experience with Veterans United I was dragged along and never given a solid answers on my questions. I was told multiple things by multiple people that in the end we're not true. poor service was provided too me.
Everyone was extremely helpful and answered any questions I had in a very timely manner.
we would like all or most questions from underwritersabout same time
Very awesome Phyllis Humphreys, Doug Humphreys, Winston Cooper and Bronson M. were are so so wonderful to us and help us to get our home quickly
The service is outstanding with great kindness.
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This is the 4th home ive purchased and I'm impressed how Promise Jackson handled the underwriting package. If you supply all thats needed, VU works great!
Clay rose is the man
I was thrilled with my experience until the last 2 weeks. When others had to fill in for our loan specialist, it felt like the ball got dropped. There needs to be more of a seamless transition within the organization.
Joe was very helpful on pointing me the right direction on getting started on a VA Loan. Where as I tried and apparently I was talking to the wrong people for two years.
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Very knowledgeable and helpful in the long and complicated mortgage process. The entire team was excellent.
Super rapid response
N/A
Excellent customer service
Really helpful, good people to work with. Would recommend to everyone.
