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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,942 reviews
776 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,942 unfiltered reviews

Starting on Page 13896 of 15,432. Return to Page 1

5 out of 5 Stars

Heather provides the type of hands on service you don't see today. I also am happy to work with a company such as Veterans United Home Loans, who support so many good causes. Thank you!

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

1 out of 5 Stars

In my experience with Veterans United I was dragged along and never given a solid answers on my questions. I was told multiple things by multiple people that in the end we're not true. poor service was provided too me.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Everyone was extremely helpful and answered any questions I had in a very timely manner.

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

4 out of 5 Stars

we would like all or most questions from underwritersabout same time

headshot image of Charles Kruse

Loan Officer: Charles Kruse

NMLS# 355161

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Stefan Sanfelippo

Loan Officer: Stefan Sanfelippo

NMLS# 1101850

5 out of 5 Stars
headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

5 out of 5 Stars

Very awesome Phyllis Humphreys, Doug Humphreys, Winston Cooper and Bronson M. were are so so wonderful to us and help us to get our home quickly

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars

The service is outstanding with great kindness.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

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5 out of 5 Stars

This is the 4th home ive purchased and I'm impressed how Promise Jackson handled the underwriting package. If you supply all thats needed, VU works great!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4.5 out of 5 Stars
headshot image of Shane Burr

Loan Officer: Shane Burr

NMLS# 1276858

5 out of 5 Stars

Clay rose is the man

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

4 out of 5 Stars

I was thrilled with my experience until the last 2 weeks. When others had to fill in for our loan specialist, it felt like the ball got dropped. There needs to be more of a seamless transition within the organization.

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars

Joe was very helpful on pointing me the right direction on getting started on a VA Loan. Where as I tried and apparently I was talking to the wrong people for two years.

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Charles Kruse

Loan Officer: Charles Kruse

NMLS# 355161

4 out of 5 Stars
headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

4 out of 5 Stars
headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

3.5 out of 5 Stars
headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

4.5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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Experience first-hand why 368,888 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

Very knowledgeable and helpful in the long and complicated mortgage process. The entire team was excellent.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Super rapid response

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

3.5 out of 5 Stars

N/A

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars

Excellent customer service

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Really helpful, good people to work with. Would recommend to everyone.

headshot image of Scott Miller

Loan Officer: Scott Miller

NMLS# 1244063

5 out of 5 Stars
Photo submission from Dale C.
headshot image of Dave McKenney

Loan Officer: Dave McKenney

NMLS# 1102547

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

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