The team of Eric Hermann were outstanding they helped us through the process and answered all of our questions, they were very patient with us and explained everything....they did a great job.
Very helpful loan officer. She was there for me every step of the way. Even when those steps came at 8-9 at night.
Excellent
We've had excellent customer service, walked through every part of this process by our loan officer Anna and Nick. Tons of communication made this process much easier and we are very happy with the final outcome, no big surprises or misunderstandings
Please review my file and you will easily find out.
The only part that I was extremely unhappy with is how the underwriter kept asking for additional documents every time I provided one. It would be much easier if a list of all the necessary documents were to be provided in the beginning.
They are true professionals. I will recommend them anytime. And I intend on using them for future purchases. Great team.
Jon McCarty and Adam Nelson were absolutely exemplary in their service. My realtor even commented on their level of professionalism, efficiency, and effectiveness. They were very thorough and made an arduous process smooth. Thumbs up all the way.
Amazing!!
The staff was amazingly professional I was able to close my loan before the expected date even got high praise from my realtor for being professional and timely very good service
very fast very good
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Experience first-hand why 369,047 homeowners give us a perfect score!
Always informative with the loans status.
Renee and Christina took a personal interest in my loan application, and really made the entire process a breeze. Their team is one of the most cohesive and customer oriented I have ever had the pleasure of working with.
We had several set backs with other parties, the VU crew did an exceptional job in getting my loan processed in a timely manner.
Great experience
