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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,962 reviews
771 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,962 unfiltered reviews

Starting on Page 14295 of 15,299. Return to Page 1

5 out of 5 Stars

They were great people to work with!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

They got my paperwork squared away in a timely manner and they helped me get everything filled out when I was forgetful.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars

Very helpful throughout process especially when problems encounterd

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars

Please see additional comments

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of Chad Werner

Loan Officer: Chad Werner

NMLS# 1100523

4 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Veterans United was really easy to work with and understanding that my husband worked constantly making it difficult to get things signed immediately.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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5 out of 5 Stars

They made the transaction very simple and had timely follow.

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars

The loan process, both times, was so simple and the loan officer maintained contact throughout the process. GREAT service.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars

The staff was friendly but some lack experience, communication and knowledge of the procedures. Redundant paperwork. Overall the experience was all right.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

3.5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

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Experience first-hand why 365,475 homeowners give us a perfect score!

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5 out of 5 Stars

Brittany was great!

headshot image of Brittany Gladish

Loan Officer: Brittany Gladish

NMLS# 1072202

5 out of 5 Stars

Ute Joppien was awesome and made sure I had everything. Anytime I had questions she was prompt in responding

headshot image of Ute Joppien

Loan Officer: Ute Joppien

NMLS# 1000202

5 out of 5 Stars
headshot image of Rylan Maddox

Loan Officer: Rylan Maddox

NMLS# 973196

4.5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars

The home loan specialist we worked with, Scott Plumb, was outstanding!

headshot image of Scott Plumb

Loan Officer: Scott Plumb

NMLS# 917621

2 out of 5 Stars

I had my first loan and now my refinance with veteran United and both times I didn't see my final paperwork until shortly before signing. Each time the numbers were different from what I had received leading up to the loan.

headshot image of Jason Etters

Loan Officer: Jason Etters

NMLS# 860005

5 out of 5 Stars

We want to thank Mr Ryan Keating for everything he did in making this such a smooth transition. Ryan has been a blessing to us. And thank you to United for making our lives easier . We thank you. Sandy & Lisa Ray

headshot image of Ryan Keating

Loan Officer: Ryan Keating

NMLS# 394036

5 out of 5 Stars

The process was made very straight forward by our loan specialist. It was quite painless.

headshot image of Chad Werner

Loan Officer: Chad Werner

NMLS# 1100523

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