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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

366,159

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 366,159 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Thanks for everything!!!

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars
Would Recommend

The process of buying a home can be daunting. Veterans United made the process go as smoothly as possible. The interactive web site makes submitting and reviewing data a breeze. I have bought two properties through Veterans United and I would highly recommend them.

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend

Choosing Veterans United for our loan was one of the best decisions we could have made. They made the entire process really easy and stress free. I was surprised with how many discounts they offer for moving services and services for the new house. They list everything you need to establish for the new house and give recommendations for services in your area. I would/will work with them again!

Loan Officer: Jamie Bardeen

NMLS# 1323716

4 out of 5 Stars
Would Recommend

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Take time to understand the process, and use the resources

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

We had a rather uncommon loan structure, with my girlfriend being a non-veteran and non-spouse. Every other lender swore up and down that it couldn’t be done using a VA loan; Phil and his team were confident and on the ball. Even after the special approval time period, they got us from offer to close in just 32 days !Could not be more happy with the service we received !

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
4.5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

4 out of 5 Stars
Would Recommend

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

4.5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

If you have made the decision to purchase a home, yet need quality assistance/support, Veterans United is a phone call/email away! Their seasoned professionals stand ready to serve you and your family.Happy Homeownership!V/r,CH

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

I love Tony and I will continue to work with him each and every time.

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

We had an amazing experience working with Veterans United. Everyone was super professional and their system made communication with the entire loan team as simple as sending a text message. My loan officer worked tirelessly to make sure we had a smooth process and got us into our new home with minimal delays.

Loan Officer: Winsor Cooper III

NMLS# 317950

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4 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Ms. Amber Brown and her Team are true Professionals!! They walked us through the whole process seamlessly with checklists, phone and email communications and made us feel comfortable with everything we had to do. They were Amazing and super Awesome!! Thank you so much!!!

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Positives
- The people who represent VU are Pros.
- There was clear and consistent communication
- The team process with each member playing a key and specific role.
Annie and Mikayla we appreciate the care and details you paid attention to.
Thank you for the thoughtful Gifts and gestures.Opportunities for improvement
- The my VU page struggled uploading docs. Often received errors or notice system was not available when uploading docs.
- Need for more flexibility in the Closing process, so closing can start earlier on different day vs the actual day the buyer signs. Found the process a bit confusing and disorganized and as a result rushed. Loan amounts and cash to closing was unclear until
- Redundant process of wet signing previously e-signed loan docs (more than few copies) of same document during closing.
-Competitors are needing less documents to start and complete loan app. Less time and less tedious. Since they are pulling employment and salary, financials data without needing to submit hard copy docs for each.

Loan Officer: Katie Anderson

NMLS# 1588479

4 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Great service to veterans
Will refer to other potential homebuyers.

Loan Officer: Jessica Zulauf

NMLS# 1913651

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
Would Recommend

Veterans United worked diligently to get everything done to support meeting my closing date. They worked extremely hard to expedite delivery of my paperwork and resolve last minute issues. Outstanding job!!!

Loan Officer: Matt Landis

NMLS# 910611

More Reviews

See all 366,159 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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