Mrs. Elizabeth was very helpful. The decision to buy a home in a new area was stressful but with the help of our Realtor, we were able to make an informed decision and we could not be happier! Our Realtor updated us with homes that matched our preference and budget and took time to acquaint us with the areas (she sent us information about the city). She was the absolute best when it became time for negotiations of my home choice and because of her efforts, we were able to secure our dream home at our exact budget price!
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Thank you for having such amazing, knowledgeable individuals like Danny and Denise, on your team! The made the process as painless as they could for us and made our home buying pretty enjoyable.
Devon, and his assistant Elaina were helpful over a long period of time. Thank you.
The entire experience was truly wonderful
When a client is told that he/she is ready to close it should be able to take place! Their file needs to be carefully and thoroughly reviewed for missing documents and/or discrepancies prior to telling the client that he/she is clear to close. This is frustrating, time consuming and costly when a client has been given a specific closing date and it does not happen.
Bought house sight unseen and by the time I walked through the door it was everything I expected and more.
Ashleigh was incredibly persistent in the whole of the process. She did everything, I assume, in here power to contact me about any required paperwork or deadlines. Even when I was not readily available she kept a positive attitude to the end!
Our real estate agent was excellent with answering our questions and scheduling viewings for all the homes we wanted to view. We did experience a couple stumbling blocks during the process,...and during these times...I did find that our agent wanted to shift blame to others. As a home buyer...it was somewhat difficult hearing this from the person we count on to help us find our future home. All in all though, our agent did go out of their way to get everything done that was needed to help us get our new home.
I would like to thank Jake and the wonderful group at Veteran United, without your help my family and I would not have been able to find the house we have always wanted. Because of your assistance, our quality of life and happiness will be a little less stressful.
DCC(SW) USN Ret.
Matt has been a pleasure to work with. He has made this process an enjoyable experience rather than a very frustrating one. He has treated me with complete respect and never made me feel like I was asking stupid questions.
My realtor was even highly impressed with Matt's service. Stating that he has always been on top of things and very easy to work with and quick to respond.
I would most definitely recommend Matt to anyone I know. Based on his service to me , I would definitely use Veterans United Home loans again.
They worked as a team to make our home purchase a success
My loan was delayed by several weeks pass the contact closing date which put me behind in getting out of my apartment which has cost me money. It took a nasty e-mail to get my loan closed so that I didn't lose my house because the seller is moving out of state.