My broker wouldn't answer my questions until the millionth request and were very condescending when they finally did. The realtor you assigned us was only on time once out of ten plus times we went to tour homes (at least 10min late).
I did not enjoy having to scramble to get items needed for the underwriters, we did this several times. I would have liked to gather everything at once. Our loan was not correct at closing and was not funded.
I am already talking to other veterans in working with Veterans United
Mike Stalling and Samantha Howard were very professional, helpful and patient during this process.
Working with Veterans United Home Loans, and their Lighthouse program, was an amazing experience to say the least.
Veterans United was professional, easy to work with, and staffed with friendly, helpful employees. This was by far the best mortgage experience we have had.
I would recommend only if they are knowledgeable, proactive, response time unbelievable, have the "I luv my job and luv helping the Veterans in anyway" attitude, anytime, as our Resp. Felicia Solomon. In the short time we worked with her, friend for
I have refinanced my home(s) loans many times in the past. VUHL did my refinance loan faster and easier than any one else had in the past.
My loan team went above and beyond all expectations. They worked with me and within my home buying budget. They were always available and quick to answer any and all questions and address any concerns. kaleb, vashal, joe....great job!!!!!!!!!!
Work kept me out of town for majority of the process, but Veterans United did an outstanding job of keeping me informed of everything and remaining in contact.
Everything was explained well so that I knew what to expect. Being able to view documents and sign electronically was a major plus. Besides being convenient, it allowed me to keep the documents organized in one simple place for review.
They were very efficient, with the exception of some missing paper work that had not been scanned properly. Always kept us informed. Very polite and accommodating.
Very courteous, extremely professional. Thank you!!!
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They were quick to respond to my phone calls and emails and always gave me a straight answer.
Matt was very good to work with. The process for handling documents was easy.
I was very impress with the step by step process, and the way that the information was conveyed. This left no room for surprises.
unable to reach my loan officer by phone when I wanted to.
Loan didn't close on right day because of your delays.
special thank to josh,brandon and dara(remax) for making this happen.
