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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,632

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 401,632 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I’m still shocked about how well this process went! So smooth! VU and my loan team was so driven, quick, communicative, and informative about everything! My realtor even called me and expressed how impressed she was with the entire process! She is a seasoned real estate agent and was blown away, along with myself, by VU and my loan team with Tommy Heller! I 100% recommend VU to anyone purchasing a home. Best ever Erie me I’ve ever had in the home buying process. It was almost too good to be true! They even had me cleared to close 3 weeks ahead of schedule.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4 out of 5 Stars
Would Recommend

The team worked hard to get us to closing. I appreciate there diligence and professionalism.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

2.5 out of 5 Stars

The process is to intrusive into your private life. You feel if you do not provide information you will not get the loan. You feel trapped after a few weeks.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Veterans United went way beyond the service I was expecting! Talk about holding your hand all the way through! I always had a reply from someone for any concern I had. I was never blindsided by a cost or an event that had to take place. From the initial loan application all the way to closing, I felt like they had my back. Brings about a sense of comfort!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

They were so incredibly efficient, pushing the other team members along. They were friendly and responsive and answered all my questions. We had a top notch experience. We were told by the local realtors multiple time how we should have used a “local lender”, yet, at every corner Veterans United was on top of their game and proving them wrong!

headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

4.5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

Nick, Courtney, Alyssa, and Ali were the best group of people assigned to me who assisted with providing the best results toward the transitioning and processing of my first home. They were available 24/7, answered every question that never left me in doubt, remained in constant contact with me, very proactive, and highly professional. I am.very satisfied with my team and consider myself lucky for having them in my corner. An awesome group of people!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Mr. Pauls was excellent to work with and was very accommodating. I would definitely recommend him to anyone looking to purchase a home!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

4.5 out of 5 Stars
Would Recommend
headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
Would Recommend

Everyone in the team was awsome and I could not have asked for anyone more professional than they were!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4 out of 5 Stars
Would Recommend
headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

4 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

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5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Thank you for everything. Great team and great communication the whole way.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

4 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

Do not pass this awesome experience on purchasing a home. It's already stressful on making the selection and know you have a complete team of individuals that are going above and beyond to make the entire purchase of your dream home come true. I can't thank them enough. If there were a VIP program that existed you would be a part of it. The entire process is flawless. The dashboard on their portal is spot on. I never felt like I had any fear of the unknown. True transparency throughout the process was given. I knew exactly what was going on and when it was on the next level. I will be definitely sharing my experience on whatever platform that is associated with these awesome team players. You have made my dreams come true.

headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

More Reviews

See all 401,632 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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