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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,814

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 439,814 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This is not my first home purchase so I knew some of what to expect. That said- it was by far the easiest buying experience I’ve ever had. The app was easy to navigate and Erinn and Shelbi were fantastic. I would rate 11 of 10 if I could. Everything was quick to turn around, questions answered, and I felt I had a cheering squad in the background. Great team- can’t say thank you enough.

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

4 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Promote Beth Fletcher ahead of peers!!!!

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

3.5 out of 5 Stars
Would Recommend

Underwriting was stressful asking for irrelevant information impossible to obtain causing me nocturnal panic attacks. Kat was awesome but Meghan seemed to not be caught up leaving me confused as to what was going on despite me staying on top of what was be asked of us.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

As a team.nothing gets overlooked, super positive and friendly

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Janeanne and her team were absolutely amazing. There to answer all questions, support you through the process. And just have your back with the decisions.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend

I think you’all again . I really love this house and going to do everything to keep it thank you very very very much.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

I can't thank Ryan Sherman and Bart Townsend enough. We came into this not knowing a lot about how the process was! They were great. Answered every question I had! Not one question went unanswered! They will never know how much we appreciate what they did to get us thru this process! So a big Thank you too all those involved in getting us into our new home! We couldn't be happier!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Great and reliable services. They made the process smooth and easy

headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is at the top of the list when it comes to customer service, reliability, respect, & making sure we get everything we need from start to finish! So glad we were able to work with them & would not have changed anything about this company! 100% recommend to any and all my fellow vets!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

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5 out of 5 Stars
Would Recommend

Jeff was often hard to reach, both me and my realtor had trouble getting him on the phone or to answer emails when we needed him.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Good people to have your back answering all the dumb questions and providing support

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Overall best home buying experience a first time home buyer could ask for.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
Would Recommend

Everything went very well overall. I really appreciated the ease of the process and everyone's friendliness. The only problem I had was the final closing documents that I had to sign online for some reason, and for some reason they weren't available until I was already on the road for 20 hours heading to my house. If those documents were so important to sign, then why did it take so long for them to be delivered to me or why couldn't I sign them at closing. Which is pretty much what happened anyways. That was a very small issue, but that is why I didn't give a 10/10.

headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

The whole process felt so much easier than the past home loans we have gotten. VU took care of everything! We are extremely happy having them guide us in our home purchase. Would definitely recommend to my veteran friends and will contact our representative for our future home purchases.

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

More Reviews

See all 439,814 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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