Working with Meghan was fantastic. She was very informative and helpful. Once we began working with Kris Santos, things were still good, just not as smooth as with Meghan. I felt like Kris was less responsive and not as thorough as Meghan had been.
Amanda was very sweet, patient and passionate.
Zoe was very informative and answered the many questions we had. If there was something we did not understand she explained it without hesitation. She was straightforward and let us know what to expect during the entire loan process.
I liked dealing with Jeff but not HUD. I was appreciative that your staff helped as much as possible with every curve ball given to us along the way.
Lack of communication from the entire team, Ann was very incompetent with her role, We ended up having to do her job just to get the loan through. We are very disappointed with the company, and will be making a formal complaint with veterans affairs.
Great service from top to bottom.
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Zane did an outstanding job and providing Tricia as our real estate agent was the best.
My home was a very unique case and Veterans United stuck with it the whole time and ensured it came to completion.
Very responsive to guestions and resonded in a timely manner.
If I had to choose someone to represent me, I would choose Carlita Wooten. She was very professional and yet understanding. She had the perfect balance of understanding what her job was and remembering that the human element was also important.
