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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,664 reviews
742 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,664 unfiltered reviews

Starting on Page 14729 of 15,423. Return to Page 1

5 out of 5 Stars

Gerrit & Whitney were great through this process. Although this was a refinance, it went quickly and smoothly.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

2.5 out of 5 Stars

It seemed ridiculous that I had to keep sending the same paperwork. And I was told that VU gets a lot of paperwork so sometimes it's gets lost... That's just not right

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4 out of 5 Stars

Chad Bowman did everything possible to make sure my loan went through. It was a pleasure to have him and Vetrans working for me .

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

I have to give hats off to Mr. Jacob Levy him and his assistant Mr. Shan Schauffler they held my hand and walked me through the process.

headshot image of Jacob Levy

Loan Officer: Jacob Levy

NMLS# 168064

5 out of 5 Stars

Very helpful through the entire process. Very fun experience as we were first time buyer's. Low stress and friendly helpful staff

headshot image of Karen Snyder

Loan Officer: Karen Snyder

NMLS# 225475

5 out of 5 Stars
headshot image of Debbie Rau

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

4 out of 5 Stars
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars

All representatives, Rory Tony, Tony Diaz and Ryan were very professional and handled everything very efficiently. I would recommend to any Veteran looking for a home loan.

headshot image of Chris Cano

Loan Officer: Chris Cano

NMLS# 879294

5 out of 5 Stars

Bruce Chubick was great! He Made the whole process easy and stress-free!

headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

4 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4 out of 5 Stars
headshot image of Ryan Brown

Loan Officer: Ryan Brown

NMLS# 806584

5 out of 5 Stars

Fantastic service and follow through.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

4 out of 5 Stars
headshot image of Brooke Villano

Loan Officer: Brooke Villano

NMLS# 309717

5 out of 5 Stars
headshot image of Carla Steiner

Loan Officer: Carla Steiner

NMLS# 796567

4 out of 5 Stars
headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

I. Was. Told. The. Gutters. Were going. To. Be. Painting. They. Werent. Other. Then. That. The. Va. Did. A. Super. Job. Thanks. Don. And. Joann. Thompson

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

2 out of 5 Stars

Compared to the firm we chose, VA was slow to respond and did not provide accurate information. Initially everyone was pleasant and helpful but as we began processing paper I was always speaking with someone different who also brought an attitude.

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

3 out of 5 Stars
headshot image of Jimmy Bostic

Loan Officer: Jimmy Bostic

NMLS# 115906

5 out of 5 Stars
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

Everybody was very helpful this was a wonderful experience

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

From start to finish everyone and every step of the process went perfectly. Every email I sent and every voicemail I left was answer almost immediately. The service and experience was amazing and I will recommend VU to all the veterans I know.

headshot image of Don Neely

Loan Officer: Don Neely

NMLS# 228094

5 out of 5 Stars

They were the best, Spencer kept me informed at each step. Eased my mind without unrealistic promises.

headshot image of Spencer Thompson

Loan Officer: Spencer Thompson

NMLS# 1094723

3.5 out of 5 Stars
headshot image of Ben Peck

Loan Officer: Ben Peck

NMLS# 380703

4.5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Quick yet efficient service from start to finish! My wife and I took it to "crunch time" finding the right house to buy but VU communicated and executed wonderfully!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

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