This was my first home buying experience so I was very confused about everything. Tim and his team did a great job of walking me through the process and making sure I understood everything along the way. They made sure I stayed on track with my “to do” list and were able to get my closing costs and monthly rate into the range that I wanted. I highly recommend this team.
I wish I had more time to share, but the team was great!!! Huge shout outs to Bobby and Diana for all the challenges that this one presented. THANKS!!!
This was such an indescribably personal experience. I felt an instant connection and I believe Amanda and her team truly cared about our concerns. I never even met the very first loan officer I had because it was all online. There’s no doubt in my mind that every client of Amanda’s gets a world class experience like we did.
Everyone was there with me and my family every step of the way of the home buying process. Everyone was very professional and were always available when we had questions. Couldn’t have asked for a better team, thank you Philip, Paul, Jason, and Lauren.
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I found Veterans United several years ago and, after a bit of research, thought they'd be a good resource when we bought our next home. After moving around so many times over the years working for the Department of Defense, finding a mortgage lender that understood our issues and concerns was an important part of our process. We've never had one better. I would recommend your company to anyone looking to find a mortgage.
The team I worked with at Veterans United were wonderful. They were very helpful and if I had any questions they had the answers for me immediately. I would definitely recommend using them if you’re looking for a home!
This is the fourth time since 2018 I have worked with Mike Dapkus and his team. They are always on top of everything and I have never had an issue when it comes to closing on or refinancing a house. Awesome team and always a pleasure to work with.
She was great, everyone in the team was great and easy to communicate with especially when you have questions or need help with anything during the whole process.
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Outstanding service and support through every step of the process. Great people to work with.
When a question is asked by the client answer it. As in answer the question that was asked. The exact question. Do not assume anything. Behave as if you are in boot camp dealing with a drill instructor. Answer the question that was asked. Not a F****** ounce of deviation from the literal application of the wording of the question.
Response from Veterans United
Hi Aaron,
I’m really sorry to hear that your questions weren’t answered directly throughout the process. I can understand how frustrating that must have been, especially when clear and straightforward communication is so important during something as big as buying a home. We should have made sure every one of your questions was addressed without any confusion or assumptions, and I apologize if we fell short on that.
My advocacy team would love the chance to hear more about what happened so we can look into it and improve. If you’d be open to chatting, please feel free to reach out directly at 1-800-212-5200 or ClientAdvocate@vu.com.
I want to say Thank you to my loan team for all your hard work and making my life easier during the process. you guys were great and i highly recommend you guys anytime
Amazing services from top to bottom. Couldn’t be happier with the experience, A+++
I will to continue to build my retirement plan and I will do it through Veterans United!
