Jeff is by far the best real estate agent I we have ever worked with.
I would highly recommend Eric Wessel to anyone who is looking with Veterans United to be their loan specialist. He is extremely professional and will go above and beyond to make his clients comfortable with the process. He was amazing.
Overall great experience. The whole team at Veterans United was awesome!
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My experience with veterans united was a great one and have recommended this company to my veteran friends.Blake and Tyler were great to work with.Tyler was exceptional and very professional in all areas.He returned my call's and emails in a fast manner.Both men are great assets to this company.
I will recommend Joel's services to my fellow Soldiers and Veterans. He did a great job! I cannot stress enough how professional and knowledgable he is in his field of work. I thank Joel for his outstanding service and his service as an ARMY Veteran.
If I were given the opportunity to go all the way back to the beginning of my home buying experience I yet again choose to work with the professionals at Veterans United, Kayla and her team work with the buyer and take personal attention to their process details.
Kayla and her team go above and beyond expectation to make the entire process from start to finish comfortable for the buyer.
Promote Maureen; now! (Smile)
The real estate agent assigned to me was not helpful at all, I had to seek my own real estate agent and loose the cash back offer.
Answer to Questions 1 & 2: The loan officer and the underwriting team working on my loan provided incorrect information about my loan and preapproval process. I applied to this loan specifying from day one I had a short sale in October 2013 however the loan officer preapproved my loan on the condition I have to close after September. whcih she and the underwriting team came up with the September mark basing it on their analysis of my credit report, stating they go off by 12 months from the last late payment reported by my last lender, which they informed me was September. The closing of my property was set for September 19, and 3 days before the closing they tell me I cannot close till October. They delayed me moving into my home and the sellers being able to get out of their old home. It was a complete mess! Even the day of closing was all lies, nothing of the credit back I was promised was kept, but at his point I just wanted to sign and stop dealing with this loan officer. She was a nightmare.
You guys have some REALLY great team members. Rachel Bruce and Mike Patzius both were absolutely fantastic to have processing our loan. Both were extreemely responsive and knowledgable. Even when we had some unforseen twists (especially when the property popped as being in a FEMA flood zone which was undisclosed by the seller), they helped to point me in the right direction as to whom I should be contacting and what needed to be done. Mike was fantastic in letting me know exactly what documentations he needed faxed over to him, and what forms I needed to fill out and sign. I was never rushed and I never felt taken advantage of. I never really had to wait more than an hour for an email response, and during business hours, the phone was ALWAYS answered. Fantastic overall experience. I love the fact that your company aims to help Veterans, I don't think there is enough of that in this country. I can't speak enough praise of your team and will definately recommend you to any Veterans I know who would be looking for a lender.
I am also very satisfied and impressed with the work of ms Kendra Taylor.
I greatly appreciated Aimee's attitude and professionalism. As a result, I would not hesitate recommending Veterans United.
GREAT TEAM TO WORK WITH!
I was afraid at first but your out team really worked together to make it easy and stress free for us. Keep up the good work!
Knowledgeable about the processes and very helpful
Without Matt Landis, I would not be in my home today. He made it happen. My real estate agent said she worked with hundreds of mortgage agents over the years and Matt is by far the best that she has ever encountered. I got lucky that Matt was on my team.