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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,638

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,638 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Arnold

NMLS# 2110708

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

There is no option for quitting when it comes to the Veterans United family. Best relatives you'll ever have in your life. They won't let you down.

Loan Officer: Matthew Perona

NMLS# 1812029

4.5 out of 5 Stars
Would Recommend

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

3.5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

True professionals that really know the ins and outs of the military home buying process.
Due to their level of professionalism, we were able to close in less than half of the time we expected.

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Stacy Sumpter

NMLS# 865042

3.5 out of 5 Stars
Would Recommend

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Veterans United is high quality, from the initial website application and to do list process, to each and every person on the team. If you have the pleasure of working with Matthew and his team, you are in good hands. No matter what obstacle we ran in to, they always had a solution.

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

Loan Officer: Cody Smith

NMLS# 1074565

Start your own homebuying journey! See what you qualify for today ›
3.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

It was an exceptional experience. We appreciated being walked through step by step the entire process and feeling like we were the only person they had to work with even though we knew they had many. They are just an amazing group to work with and would not hesitate working with them again in the future. We’ll definitely recommend them to any Veteran looking to buy a home.

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

2 out of 5 Stars

I would really think twice about choosing veterans united. They seem great at first but once you are committed they didn't explain the paperwork - just You have to sign before we can proceed. - when I turned down their homeowners insurance information was withheld delaying obtaining my own insurance with USAA. Now I am stuck with 3.25% interest rate when it should have been 1.9%. I feel like I have been ripped off by a company that pretends to support veterans when they appear to prey on them.

Response from Veterans United

Hi Dan, your honest feedback is valuable and we thank you for sharing your voice with us. Delivering exceptional customer service is important to all of us at Veterans United and we care a great deal about learning more from you on this matter. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United. We wish to use your feedback to learn how we may improve should a similar situation develop for a future customer. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend

5 star rating is not enough to evaluate the service. my journey through process went seamlessly fast and smooth. the attention to detail Mr. Warren and his team provided me security and peace of mind during the journey.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Barringer

NMLS# 1963144

4.5 out of 5 Stars
Would Recommend

I'D RECOMMEND VETERANS UNITED TO ANY OF MY BROTHERS ARMY , NAVY, MARINES, AIR FORCE AND ANYONE THAT SERVES OUR COUNTRY!

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

If you are a veteran save yourself time AND anxiety AND potential multiple appraisal fees and start with Veterans United. If you are like me an always try to provide what is required immediately when asked and not procrastinate, then your process may be as seamless as mine and your new year's blessing will start at closing as mine have.

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

A+ all around!!!

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

3.5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

AWESOME

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend

My wife and I just used Veterans United to purchase our first house and they made the whole process easier without having to use a real estate agent. Responses were quick and to the point and updating all along the whole process. Thank you For the great experience and all the advice

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

More Reviews

See all 347,638 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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