The Cons—-The agent was friendly, polite and courteous despite unavoidable distractions as some points were missed. Not always available for a transaction, showing or conversation.
More communication was had between us and the loan agent and her team than we were able to have with our agent which mostly occurred in the beginning of the transactions.
Luckily there was some availability for messaging but it removes the person to person contact leaving some questions unanswered and unaddressed without a timely response. We ended up without all the needed keys to the house, garage opener and any security information. We had to ask for the security code to get in the front door after closing.
Property ended up in disarray due to lack of maintenance and upkeep but the sellers but was neither enforced nor adhered to.The Pros—Although we’ve only been able to see a few homes with the limited time we were allowed, we still found ourselves satisfied with this home and most of the final closing results.
We were still able to establish our residence with the limited resources we had and our agent was able to secure an office of his own which will hopefully help him to thrive in real-estate.
The whole experience of working with veterans United home Loans was a truly satisfying experience. We were guided through each step of the way on a daily basis. It can be very overwhelming when purchasing a home……we felt comfortable and secure in working with this team.
I am a client for the second time with Veterans United and I will now ONLY use this company for any future transactions. The ease of use of your website and the amazing staff have definitely ensured that I will forever be a client. Thank you!
I couldn’t have been happier with my home buying experience. This company took a potentially daunting task and made it streamlined and easy. Excellent service, and even better customer service and support from the loan officer and other staff. 10/10 would recommend to any veteran!
For this being my first home buying experience, I feel as though my veterans United team made this process a breeze and incredibly easy to understand everything.
This is my second time using Veterans United for a VA home loan and used Stacy Sumpter and her team. I could not have gotten through the home buying process with out their support and caring attitude. I never felt like there was any other person buying a house but my husband and I. All of the details that go into purchasing a home can make you feel overwhelmed and lost, but not with this team of people; I always knew what was going on. This will always be my go if I ever purchase a home again.
Thank you all so much I’m sorry if we got a little frustrating but all of you have made this one true experience! Wether we plan on buying more land or lake property we would hope to get the same team again in the future! God bless you all for everything! We have recommended Veterans United and Chad to be the ones to handle our friends and family when they buy. Again thank you all so much for everything!!!!
I would recommend Veterans United to anyone buying a home!!! They are very professional, knowledgeable, compassionate and understanding. EVERYTHING you'd expect from the name Veterans United!!
Veterans United made my first time home buying experience non stressful. The team that assisted Adam Crutchfield was very professional and communicated all tasks that needed to be completed through this process. Im grateful for help and will recommend Veterans United to my fellow veterans.
Super easy, stress free, great people to work with!! Thank you all so very much!!
Everyone was very proffesional and timely, always available to help me out as I navigated buying a home for the first time. I had a great experience and they made the process as painless as possible.
This was a very stressful time yet exciting too. And thanks to the great team we had through Veterans United and a very knowledgeable agent made it all worth it.
Thank you Shawn and team.
Charlie and Tracy Scroggins
a very professional team
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I really appreciate the concerted effort our VU team gave to helping my wife and I cross the finish line to owning our first home.
Absolutely fenomenal! Ryan & his team were the best team that I’ve worked with! They were all so knowledgeable & all work well together. Veterans united has a power team on them!
Everyone was super easy to work with and made the process for a first time home buyer very streamlined.
My entire experience with Veterans United was above bar excellent service from beginning to closing. Jon and his team were knowledgeable and helpful throughout the entire process. I just can’t say thank you enough times! I will definitely recommend Veterans United to anyone I know who is thinking about buying a new home. I am so grateful and thankful!!
Overall our experience was the best. After using veterans united we will use them again in the future if we decide to buy again. Highly recommend using this company.
Awesome to work with! My first home buying experience and everything went smooth and fast that we even closed early! Would recommend to anyone of my friends!
The whole team is awesome, really helpful and fast to get everything done, I’m really thankful.
