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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,547

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The trip isn't over as of yet for our family until we make our move soon. But overall, a fantastic team to be with! Everything went smooth as possible and with quick answers to many question I've had. We thank you for helping us with the VA loan process, house hunting, and overall service everyone provided.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I appreciate everything Scott and his entire team did to help me along the way! The time they spent with me meant a lot and helped me ease my fears since not having purchased a home in over 8 years! The guidance went a long way and their expediency was greatly appreciated.Thank you!!!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

3.5 out of 5 Stars
Would Recommend

The process was smooth and painless. The only complaint I have is a lack of communication on the time line for payoff’s for the previous mortgage and credit card. I need to know this for budgeting purposes.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend
Photo submission from Nathan T.

Veteran United, thank you for the very nice blanket with the personalized touch really love it.
Thank you also for making my family feel valued and appreciated and that you loved working to get us in our new home.
Veteran United is a 10/10 and I recommend it.
The Teasley's Family

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

My VU team was awesome and made us feel like we matter. Great experience and we would highly recommend

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend

The entire process.went as expected. Not a problem of any kind.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Veterans United made buying a home simple and relatively streamlined. Their website was the best, and I could see everything about my home buying experience. I felt really respected and in the loop. I'd recommend them to anyone!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
Photo submission from Sabrina J.

Veterans United Rocks!!!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

Would recommend you all the time.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

VU definitely makes the home buying process easier from a mortgage standpoint. Most questions are already answered and available anytime you want and the documentation process was a breeze.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

We chose to use Veterans United to refinance our home because of the great customer service provided by the team throughout the entire process. So it was a no brainer when we decided to refinance for a lower interest rate. And we weee not disappointed, we did not have to leave the comfort of our home to do anything…We signed everything online and the notary came to the house for the closing…Perfection..

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

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5 out of 5 Stars
Would Recommend

Absolutely a "great" experience.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

You couldn’t get a better team to work with you knowledgeable understanding just great people

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

As a full-time student and full-time employee, my schedule is incredibly demanding. This team was incredibly understanding and accommodating throughout my refinancing process. They ensured I felt comfortable every step of the way, and any questions I had, they made sure I was informed and confident in the decisions I was making. I truly appreciate their patience, professionalism, and dedication to excellent service. Thank you!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Trying to get financed and close on a home is extremely stressful. There will be times when your loan officer will need to be "creative" and will ask for things that don't seem to make sense. Just go with it... they need the deal as much as you need the loan! At Veterans United, my loan officer did exactly that. And I was like "Why does she need this? Or what do I have to provide that?" In the end, my loan was not only slightly lower interest, I was able to close easily due to proper documentation and every possible issue considered and resolved ahead of time. Again, extremely stressful no matter how good your loan officer is. It took a month and a half but this went smoothly. If I knew then what I know now, I wouldn't have worried so much about the loan crashing. So, I'll pass this along to whomever will feel better after reading it. Ciao!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

0.5 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

More Reviews

See all 420,547 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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