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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,646

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

Absolutely great! Don’t have one thing negative to say! this company is the best!!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Everyone was very professional and prompt. Definitely made my first time home buying experience a breeze!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Mallory fuller was also another Veteran United staff that made it easy purchasing a house by always being available if I had questions and working so hard closing the loan in record time. Also was there if I had questions about anything and walked we through the process step by step. I’ve had 3 other loan companies that I tried working with, which in my opinion did not compare to this team at Veterans United.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

I was a bit nervous and anxious about buying a house. Being a first-time home buyer. I don't know anything. But thanks to Veterans United. Look out for all military service members and make it easy to happen for us.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend

Melissa's entire team was simply the very best. Tori was always responsive and pro-active. Rachel shepherded us through the loan approval process so smoothly I hardly even knew it was happening. Both Tori and Rachel reached out to me directly whenever they thought they could be helpful, and they always were. Every aspect of this transaction was handed professionally and personally. It felt like they understood how overwhelming it could be for us. We will be recommending Melissa and her team to all our friends and we hope to work with them again in the future if we decide to refi our loan.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

I would like to thank Kyle Buettner for all the hard work he has done for my family. We have used Kyle two times & he is always pleasant. He is very very knowledgeable, friendly, and always willing to help in any way possible. I would recommend Kyle to anyone who really need help, guidance, and direction for your V.A. home loan. Kyle is top notch & we hold him in high esteem in my family.

headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

My experience with you guys were great. Impeccable comminication and ease of buying a home. Never thought it would be as simple as it was!

headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend

All I can and have to say about. Shannon and Travis is they were extremely professional in dealing with this hard headed EX-Marine in myself. There were times I didn't think I couldn't continue but they were telling me we are almost there and here we are THERE. I Love you guys for all you done for me.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Thank you all for the entire process, everything went smoothly and couldn't be happier!

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

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5 out of 5 Stars
Would Recommend

Another great experience! 2 for 2 😃

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

THANK YOU !

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

The whole team was absolutely fantastic

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

My home buying experience with Veterans United was the best. During each step of the process I was well informed and treated like family. When delays in our new home build happened Joseph, Keagen, Brandi and Brian were there to show their concern of the situation by reaching out and be sure that myself, wife and new born were taken care of.PCSing to a new duty station is stressful. Add to that having a home be delayed and a baby in the process I couldn’t have asked for a better team that worked so hard and showed how much they cared during this entire process. Thank you so much for helping us find our new home and welcoming us into San Antonio!

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

We are so impressed with how Veterans United and staff handled the loan process! As first time home buyers, we had no idea what we were getting into and the team has far exceeded our expectations. I had heard many horror stories from friends and family with working with lenders to purchase a home, and we were pleasantly surprised to have such a wonderful experience for buying our first home. I will definitely be recommending Veterans United to anyone looking for a lender!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

My team of experts was able to close on my house 10 days early! They were very accommodating to my level of anxiety about the whole process, always quick to respond and released the documents that I needed to fill out quickly. The process was supposed to be very stressful! But the team ensured that I was not stressed out and clarified everything for me! I have already recommended VU to my veteran friends and family members! And I wouldn’t hesitate to work with the same team again!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

The people i worked with were very friendly and professional

headshot image of Caleb Troutt

Loan Officer: Caleb Troutt

NMLS# 1960451

5 out of 5 Stars
Would Recommend

thanks for everything, it had a few twists and turns but the team really made life easier

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

More Reviews

See all 401,646 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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