The whole team, Aaron, Michelle, and all the other individuals involved were amazing in their professionalism and patience.
Everyone we worked with was very kind and professional. They took the time to help us and answered our questions thoroughly and quickly.
You guys are Awsome!!!! Your whole team does excellent work!!
You aren't just getting a loan when you choose Veterans United, you are getting an entire team that is absolutely amazing. There isn't a better company to choose when buying a home if it's your first or your tenth house. These guys are absolutely incredible! Thanks to the great team we worked with at Veterans United, we were able to finally purchase our dream home! We did the easy part of finding it, but our VU team is the one to make it all happen. We are so appreciative of everything they did for us and wouldn’t have chosen anyone better. Thanks so much for making our dreams come true!
I've used VU numerous times since 2014. I've also had the pleasure to work with the same VU rep Jerry Landrey every time which has been great. I plan to continue using VU in the future and definitely recommend to anyone looking to buy and/or refinance.
Mitchel, Noadiyah and Kimmy were awesome
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Very amazing employers who will go above and beyond for their clients!
I would recommend Veteran United Home Loan. They have a team of professionals who are willing to work with you. They go out of their way to make sure everything runs smoothly. They are a great bunch of people
Very professional, caring and considerate. I enjoyed the staff and they made the home buying process simple for my wife and I.
Thanks for all your help and assistance. Loving the house!
i went into this whole house buying this with very little information on how it all worked. When i first spoke with someone from veterans united it was a great call and i thought this would be a smooth process. i was seriously wrong. this was my first time going through this and the main thing i needed was communication, and i’d only hear from my “team” once a week and it was normally about how they screwed something up and my closing was going to cost me more and be moved back farther. the only good thing about veterans united was that their manager was very helpful every time i called to complain.
Response from Veterans United
Hi Landon,
I’m really sorry to hear how overwhelming this experience felt for you, especially as a first-time buyer. When everything is new, steady communication matters a lot, and I understand how frustrating it was to only hear from the team when something changed or a delay came up. That kind of uncertainty can take a real toll, and I appreciate you being honest about it.
I’m glad you felt supported when you reached out to the manager, but I also know that doesn’t undo the stress you went through along the way. I’d really like the chance to look into what happened and make sure your feedback is fully reviewed. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
My team is in the office from 9 a.m. to 5 p.m. Central Time, and if you contact us outside those hours we’ll typically respond the next business day. Thank you for taking the time to share what this was like for you. I’m here if you’d like to talk more.
Good team effort and very responsive
I would recommend Veterans United to all of my fellow veterans for their home buying experience. We couldn’t be happier with the service and support Veterans United provided throughout our home buying experience. Clayton Meldi and his team did a phenomenal job from our first conversation through closing and move-in.
I've been working with VU for several years or more now and the process has always been smooth and easy for me.
