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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,275

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,275 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Mark and Connor were absolutely AMAZING

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Overall, the team did a great job and walked me through the process, whereas I did not have to try and figure out what to do. Buying a home is stressful enough, so the act of multiple members working together to put maximum ease on the Buyer is definitely working with VU. Thank you.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

If I could rate this experience a 100 I would

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
Photo submission from Venus M.

I am thankful to Veterans United Home Loans. They made my journey to homeownership possible. Especially, in this current market. I urge any veteran to utilize their services. They won't be disappointed in the quality of work that Veterans United provides.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

3.5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Randal and his team at Veterans United were absolutely phenomenal. From day one, they went above and beyond to make sure we understood every step of the process. Randal was always available, always patient, and always transparent. He didn’t just guide us—he empowered us. Every decision we made, we made with full confidence because Randal made sure we had all the facts and support we needed. His leadership, professionalism, and genuine care turned what could have been a stressful process into an incredible experience. Honestly, people like Randal are the reason Veterans United stands out—he truly deserves recognition for the way he leads and serves his clients.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

3.5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
Would Recommend

Staff was knowledgeable and responsive. Website is user friendly and kept current. Experience was simplified and not stressful at all. Thanks to Katy, Matt and Stephanie!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

I will totally spread the word that Veterans United is where to go.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

The additional thing I would say that everything was great best experience ever.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
Would Recommend
Photo submission from Jenae S.

Veterans United made the process very simple for a first-time homebuyer. Their online portal is easy to use and makes signing documents quick. Katelin was absolutely amazing to work with for our first-time home buying experience. She had our best interest in mind and was a huge help in guiding us through this process. Highly recommend!

headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

The loan team came in clutch, closing on a tight timeline. Very grateful to have them help us through the process. This is the second time we have worked with Mark and we will continue to go back to him for future real estate needs. Big shoutout to Natascha Davis as well. She was knowledgeable and patient with any question we sent her way. A+ team, and the only ones we would want to work with in the future.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

This team is extraordinary great

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

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4.5 out of 5 Stars
Would Recommend

Veterans United made my home buying process straightforward and easy to accomplish. I received a checklist of to-dos in order to close, and to move in. My loan officer was top notch and I could not be happier with the results!

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

We had multiple issues with getting our loan. Seller issues, job verification issues and others. The team was attentive to our needs and concerns. They offered advice and instructions on how best to proceed. Definitely a company that will be talked about and referred to.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth K.

Tracey Ball and the team were amazing. Tracey followed constantly, kept us informed, and made us feel comfortable the entire process. Tracey and Veterans United for the win.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend

I anticipated a lot of challenges as we started the process of qualifying and purchasing our first home. Amy was there from the beginning, explaining and answering our questions and concerns. She paired us with an incredible realtor, and we found the perfect home for our family. Amy, Karla, Hannah, and Shan all made my first-time home-buying experience better than I could have ever expected. #dreamteam

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

If you are considering purchasing a home, I highly recommend Veterans United. The home-buying process can be stressful and overwhelming, but with the assistance of Jamie and the team, it was as smooth as possible. I am deeply grateful for the opportunity to have worked with such a remarkable team and look forward to collaborating with Veterans United again in the future.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend

Thanks for another wonderful experience, Veteran’s United is the best!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

More Reviews

See all 424,275 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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