Another easy experience. Thank you!!
If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.
VETERAN'S UNITED PROVIDED US WITH QUICK AND ACCURATE INFORMATION. PROCESSING WAS FAST AND ALL THE PEOPLE WERE VERY FRIENDLY. I WOULD DEFINITELY RECOMMEND THEM.
Thank you all. This is 2nd go around with Nate and the team and it was smooth sailing.
My Daughter and her husband will be calling him soon..
I have always heard horror stories about the home buying process, but with Veterans United they made everything as simple as just a push of a button.
Between the flooding basement and leaking roof and asbestos and electrical wires trying to burn the house down, I'm pretty sure I was safer in Afghanistan. Thanks.
Response from Veterans United
Hi Chad,
I’m so sorry to hear what you’ve been dealing with since moving into your home. No one expects to face issues like flooding, roof leaks, or safety hazards right after closing—and to say it’s disappointing would be an understatement. I can’t imagine how frustrating and overwhelming this must feel, especially when you trusted that the process would protect you from surprises like this.
While we don’t control the condition of the home or what comes up after closing, that doesn’t mean we don’t care. You deserved clear guidance and support throughout your journey, and I’m truly sorry you were left feeling like we let you down.
If you’re open to it, we’d really appreciate the chance to talk more about your experience and see how we can help from here. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is in the office from 9 a.m. to 5 p.m. Central Time, but please feel free to reach out anytime.
After a long struggle figuring out what job to take and where to live, we finally made our way to Tennessee. We said no to many and found the right home for us, our fur babies, and our plants. It’s an acre with a pool and a fenced-in backyard. Happiness was found with the help from our realtor and VETERANS UNITED!
Ok… so I thought this another gimmick and I would regret calling United Veterans… I was shocked from the first phone call to the last email. This was the first home I had bought in quite sometime. Everything was handled by the numbers, proactive, professional and answered every question I had… man what an experience!!! If I had to do it all over again, I’d choose United Veterans. Thanks again for making my home buying a simple task.
Use these folks, you'll have the best experience and your move will go off without a hitch.
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This is my second time buying a home but the first time using veterans united and I will always use veterans united in the future if I end up moving on. It was the easiest process using VU which was such a relief for me.They were there every step of the way to answer any questions, explain things multiple times if needed, lol. I cannot recommend them enough, it's the only way to go.
First time buying a home and they made it extremely quick and painless. They are extremely helpful and responsive on everything. Even the real estate agent they got for me was absolutely amazing.
Such a great experience! We are so thankful!
