Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,178

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 428,178 unfiltered, unedited reviews

Starting on Page 180 of 14202. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

2 out of 5 Stars

I was not prepared properly for closing. The ability to buy down points for a lower interest rate was never mentioned by the mortgage team. First time homebuyers need to be informed of all possible options for financing the loan prior to closing.

Response from Veterans United

Hey Stephenie,

I’m really sorry to hear this. First-time homebuyers put a lot of trust in us to guide them through every step, and it sounds like we didn’t fully deliver on that. Buying a home is a huge milestone, and you deserve to feel informed and confident—especially when it comes to important options like buying down points.

I’d really like our advocate team to learn more about what happened here so we can take a closer look. If you're open to it, would you mind reaching out to us? We’d love the chance to listen and see what we can do moving forward.

You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office Monday through Friday, 9 a.m. to 5 p.m. CST, but feel free to reach out anytime.

5 out of 5 Stars
Would Recommend

The only real trouble I had was the closing. I was supposed to close on Friday May 16th and was unable to do so. Someone dropped the ball and I don't know for sure who it was, but I think it may have been the title company. Then again, on the follow up closing date, probably the title company again, did not advise me that my wife had to be at the closing. My wife had already signed some documents online so I thought she was done with her part. Luckily, I called my wife at work and told her to come home right away and she was able to do so, thankfully, and we closed. I was not a happy camper that morning. I would suggest for future reference, even though I know that it's not the responsibility of the finance guys, but, I would just have them keep an eye out for married couples and remind them that they need to be at the closing table together. Just a suggestion.

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
Would Recommend

We would recommend Nichole and would be happy to work with her again in the future

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
Photo submission from Liam M.

This is my second time buying a home but the first time using veterans united and I will always use veterans united in the future if I end up moving on. It was the easiest process using VU which was such a relief for me.They were there every step of the way to answer any questions, explain things multiple times if needed, lol. I cannot recommend them enough, it's the only way to go.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

Everything was pretty much seamless. VU helped keep things on track and kept in touch as needed.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend

Dylan and the rest of the crew made the whole process so easy for us. Any time I was worried or stressed, Dylan was there to save the day!

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Would Recommend
Photo submission from Barbara G.

I have a great deal of respect for my team of professionals who helped me during the home buying process. They helped me find answers to my questions and choose the best mortgage for me. They helped me find the house I was looking for then took me through the whole process.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

The entire team did a fantastic job from beginning to end, our Buyer’s Agent, my wife and I were all so pleased with our first Home buying experience!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Great communication and very accommodating!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Adam has been my loan officer on three homes. Outstanding each time.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend

Overall, the Veterans United team is the way to go if you're going to purchase a house. The process is seamless and quick.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

Ready to see for yourself?

Experience first-hand why 338,902 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Todd Handley Jr.

Loan Officer: Todd Handley Jr.

NMLS# 1715416

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend
Photo submission from Venus M.

I am thankful to Veterans United Home Loans. They made my journey to homeownership possible. Especially, in this current market. I urge any veteran to utilize their services. They won't be disappointed in the quality of work that Veterans United provides.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Veteren's United gave us the best possible experience getting our new home! Always there for every question, every up date, communication was always there. Gave us a beautiful house warming gift! Would recommend to anyone!

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

You guys was awesome...I never bought a house before..and didnt have any credit history..and u guys walk me threw it every step to get approve for the loan..I had several meltdowns but josh kittle was very understanding every time I didnt understand something and he talk to he in words that I understood..and calm me down..I will definitely tell a other veteran to use VA HOME LOANS...thank you guys for everything it's a great house!!!.👍👍

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Outstanding group of people. They work very well as a team, they respond quickly and are all the ball with helping in any paperwork explanations. They schedule around your time and are incredibly flexible if need be.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

More Reviews

See all 428,178 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,151 Veterans started their online quote today.