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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,870

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 383,870 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Extremely professional, kind and understanding. As a 1st time homebuyer they were easily able to breakdown and help me understand anything I couldn’t. Which is most things. I am thankful for their hard work and dedication.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

The team was great. Everyone was very responsive and worked speedily to get everything completed on time in such a short window. I really appreciate all that everyone did.

headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars
Would Recommend
headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend

This team was nothing short of amazing. They stayed on top of everything through the entire process. Even redid some paperwork that was time consuming just to ensure I had the best deal possible. 100/100 recommend this team.

headshot image of Jessica Bailey

Loan Officer: Jessica Bailey

NMLS# 2122253

3.5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

This process was smooth on our end. Was a little frustrated with sellers end but josh and Todd kept on top of things pinging the seller

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Veterans United is very thorough and they are transparent as well. The thing I like the most was there easy to use website and format of their webpage makes it very easy to see what you have to do next as well as checking back on items that you’ve already completed.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

Everyone starting with Dave Mays our real estate broker was just excellent and professional. He provided the upmost help and was knowledgeable about everything we asked. We could not have asked for a more enjoyable and less stressful process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

This is my 4 home purchased and of all the loan companies I've worked with in the last 20 years, Veterans United was the most friendly, helpful, and proactive team. They kept us organized; nothing felt like a challenge, just the next step. I would definitely recommend this company to anyone looking to purchase a new home.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

Joel Deiber and my assigned team went above and beyond. They ensured a smooth and easy process and it really was one of the smoothest processes I’ve experienced. Communication was by far the best, they kept me up-to date every day. Emails, texts went smoothly and phone calls were always a treat. The stress of home buying as a veteran during this time was already very stressful, but Joel, Randee, and Courtney and the VA appraisal process really eased the the stress and worry.
I wish Joel and this amazing team was running the country haha, that’s how pleasant this went. Again thank you!
- SSG Eastwood (11B)

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

EASY they took out 90% of the stress related to my purchase of my new home. Very in communications with me and my agent. Thanks for your service was said after. That ment alot.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

We have purchased three homes, and this experience was the best hands down. All thanks to the team.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

It couldn’t have went easier. Thanks everyone at Veterans united. I am extremely happy with our new home !

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

4.5 out of 5 Stars
Would Recommend
headshot image of Harley Bailey

Loan Officer: Harley Bailey

NMLS# 1568123

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Thank You everyone for making this happen for us. Everyone was so professional and very friendly. It was a really great experience . We closed in less that 30 days.

headshot image of Allen Johanning

Loan Officer: Allen Johanning

NMLS# 2086193

3.5 out of 5 Stars
Would Recommend

Definitely more communication would be great. Seems like there were times when something was needed from me, or something was missing that I could help with and no one let me know. Things were last minute all the time. My realtor also felt like this was an issue

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Travis and Jens did an amazing job and I will refer everyone I know to them I’m so lucky that they helped me find my forever home!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

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4 out of 5 Stars
Would Recommend

Great job guys!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

you heard me when I talked with each of you with what was happening in my life and you all succeed in making my dream come true. instead of being without a place to call home, I now have a beautiful home for my family. Again Thank you from the bottom of my heart.

headshot image of Janet Dsouza

Loan Officer: Janet Dsouza

NMLS# 2307731

4.5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
Would Recommend

Keep working on communication between all the departments. Also try to look more into utilities for homes to make move easier. Some of our utilities needed extra stuff that we was not told of. Anything extra will help a lot.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

4 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

More Reviews

See all 383,870 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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