Cole was great to work with. As first time home buyer I was scared ans nervous through the whole process. When I had concerns he addressed them immediately. I was please with all his work. He went above and beyond to have my loan close in a shot amount of time.
The Pre-Qualification Process was crucial and I believe laid the foundation for a smooth overall process for me.
Being as this was my first time buying a home, all I can say is: The best service I have had in my life, the Team members from Veterans United were the greatest. I would highly recomend them to any veteran for their home loan.Tim Stocks, One Happy Home Owner
Do to my experience with a VA loan, It would be tough to recommend VA United to anyone.
I enjoyed the entire team and would recommend y'all to all of my veteran family and friends thanks again and continue showing the same integrity through out your career
Communication was probably the biggest issue in the fact that I was being told differnt things from escrow, my agent, and my loan specialist. Either way I am overall pleased with my first home purchase and was glad it wasnt such a headache everyone around me warned me it was going to be.
this is the second home purchase for me- so not a lot of experience on my end. i will say this went more smoothly than i expected and couldnt be happier with all the professionals that work for me in getting our home. thank- you all.
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I never actually met in person our realator Carole Kubis. I didn't feel that she was very helpful as a first time home buyer. Basically her husband unlocked the door for us 2 times and showed up to collect their check at closing. He did take us for lunch afterwards. C-I do not want for Caroles performance review to reflect in any way on Jeffery or the VA loan program. Jeffery and the VA team were very dedicated and helpful.
Deb did an outstanding job :) I will teel others to use her and Rayne if needing VA loan, I feel I made some new friends, thanks
I called VU the day that I had arrived in Las Vegas for house hunting. VU recommended Matt Suitter and he called me within an hour of inquiry. He, like Winsor Cooper, was always available to assist me in anything that I needed. He made all documents available for me through internet signing as I am not located in Las Vegas. I greatly appreciated the convenience in this. I would definitely recommend both Matt, Winsor, and VU to any one of my family, friends, and co-workers that are looking for a home and want to have a great experience in doing so. Thank you for making the process navigatable and thank you for allowing my family and I to have a great home.
Kate Mates was very helpful in finding my new home.
Was not very happy with Chris Thorton Assistant
Got a call to close at $160.00, (I had told them I didn't want to pay any at closing), about 5pm eastern on Thursday for Friday's 10am closing. Lawyer's office called at 9am, now it was $1100 , closing within the hour. I called, Veterans could not give me an answer. Maybe the computer, or something. We had paid our insurance on the house for the year, six months remaining, but had to pay or have in escrow more insurance, what happened to that money? Could not get any solid answers. Is this how you provide a VA loan, which is suppose to have no money down? Something, I believe I'll ask the VA about.My daughter and her husband financed through Veterans United and had a hard time getting their questions answered also.I have already referred one buyer through Veterans United before my closing. But I am now rethinking that decision. As it stands now, I will probably not recommend Veterans because of the money and the lack of answers throughout the process.
All the help i got from veterans united team was amazing. No other words needed just that the profesionalism of the team is outstanding.
Awesome job. Keep up the good work. :-)
From the first point of contact with Zach his sincere attitude and professionalism impressed us and gave us the feeling that he really cares about his clients, I salute Mr. DeBord for a job well done.
Overall it was a great experience. Jimmy Stranz was very helpful, patient and attentive through the entire process. I would recommend Veterans United to my friends and family when looking for a new home. Thank you so much for everything and a special thanks to Jimmy Stranz. Take care