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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,361

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,361 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend
Photo submission from Jackie T.

Don't be afraid to apply, everyone was great and helpful. They answered all my many questions. Thank You Veterans United. We are enjoying our new home.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Great team, on top of their work. Any questions were always answered ina timely manner. Great experience. This is my second time using Anne and her team for buying a home, and will do it again if it is ever needed

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

I was blessed to get the perfect team to help me purchase my first home. From the credit officer, loan team and my realtor; everyone was absolutely phenomenal.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend

I had a great experience with my team. Luke was amazing as was Katy! I just want to thank them both for making this a smooth transition!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
Photo submission from Timothy A.

My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Veterans United, and my entire team were absolutely amazing and kept me up to date throughout the whole buying process. Including checking on me periodically to see if I had any questions or needed help with anything. My realtor was absolutely amazing and I would recommend him to all my family and friends.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Update the software on the VU app to recognize and use foreign mobile numbers. When I started the home buying process I lived in Italy and had an Italian phone number, it was difficult to use the app and had to struggle through the two-factor authentication process only by reaching out to the tech team.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

Rob was great to work with and made the process less stressful. Ashlyn did an amazing job making sure agents sent documents in on time. Best experience and would highly recommend Rob and Ashlyn

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4.5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

I'm overwhelmed with gratitude for the exceptional service provided by this home loan office! As a veteran and first-time homebuyer, I was navigating uncharted territory, but their team held my hand every step of the way.Their expertise in VA loans was unmatched, and they expertly guided me through the process, ensuring I maximized my benefits. Their patience and willingness to answer questions were invaluable, and I felt confident in their abilities to secure the best possible terms for my loan.The team's communication was top-notch, with prompt responses to my inquiries and regular updates on the status of my loan. They worked tirelessly to streamline the process, minimizing hassle and stress.What truly impressed me was their genuine care and dedication to helping me achieve homeownership. They took the time to understand my unique situation and tailored their services to meet my needs.As a first-time homebuyer, I was nervous about the process, but this team put me at ease. Their knowledge and guidance empowered me to make informed decisions, and I couldn't be more grateful for their support.The loan office's commitment to serving veterans is evident, and I feel fortunate to have worked with them. I wholeheartedly recommend them to fellow veterans and first-time homebuyers seeking a stress-free and successful loan experience.Thank you for your exceptional service, expertise, and dedication. You've earned a loyal client and advocate! Your team's passion for helping veterans achieve homeownership is truly inspiring.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

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5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

My loan officer and team were phenomenal. He was very informative and communicative. He made me feel very comfortable about VU and his expertise even when I continued to hear negative things about VU. I’m glad I stuck in there.

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
Photo submission from Derrick R.

Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

My VU team has been great! They worked quickly, and made everything so smooth.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

David, you and your team were fantastic in facilitating our move. Being new to the area, I was a little unsure on should I use a local financier or go national with Veterans United. I'm happy to say we made the right move going with your group.
From the first time we spoke, we gain confidence in your competence in delivering the best assistence for Louise and I.
You and your team were accessable and knowledgeable. So we felt comfortable going foward with those very important decisions that one must make during the purchasing process.
Thank you David...To you and your team,for we truly greatful.Carl and Louise

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

More Reviews

See all 424,361 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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