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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,251 reviews
795 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,251 unfiltered reviews

Starting on Page 185 of 15,442. Return to Page 1

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

4 out of 5 Stars

Everyone seemed to know what they needed to do to help, but I’m still confused as to who was doing what. I was consistently getting calls and messages from different people all doing different things so it’s hard to say what was actually needed and what wasn’t. There were times when my questions were going to the wrong person because I just didn’t understand what was going on.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

4 out of 5 Stars

The overall performance of the team was outstanding. The only issue I had was having to submit the same documents multiple times in order to proceed.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars

Everything Veterans United did was great! Always answered, always replied. Made everything smooth.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Photo submission from Kenneth M.

My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

Working with Kyle was such a smooth process for our quick turn around! He provided us with great information at all stages of the process so we felt well informed and not at all overwhelmed. We would absolutely recommend Kyle to friends and family looking to buy in the area!

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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5 out of 5 Stars

Kapil was very helpful, and handled everything with professionalism. From replying to email at any time through out the day, to insuring me and keeping informed on house information and scenarios!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

4.5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

Brad worked the finances and got me s great loan rate! Melany and Melanie kept informed and layed out the requirements and Christie connected me to all the other essentials. It was too easy and all done in 27 days!! Of course the realtor VU suggested, Robin, was outstanding. Thank you Veterans United!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

4.5 out of 5 Stars
Photo submission from Michelle M.

Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Ashlynn and Julie both were exceptional. They stayed on top of everything in helping me get prepared all the way to getting the house and moving in. Thank you all!!

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

3.5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Fast and easy process, the team was on the ball every step of the way

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

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Experience first-hand why 369,144 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

I thought you guys were great. Thank you so much.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars

Working with Veterans United was an excellent experience. The team was highly professional, and the approval process was smooth and straightforward. They provided guidance and support every step of the way, making the entire experience stress-free and efficient.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Photo submission from Omar D.

Thanks to Bill Musick and his team, I was able to purchase my Dream home in GA. I closed in July and haven’t stop smiling since. Bill and the team made my process super smooth and answered all questions and concerns quickly and thoroughly.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Steve was so kind throughout the process! He was always available and returned promptly with information I requested. His team was fantastic as well making the experience easy and enjoyable all the way around! Thank you!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

It was an awesome experience!! Everything was explained and made simple !! Super great team!!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

I could write an essay on my experience with Hayley and her team. They were amazing from start to finish. They gave me real feedback from the pre-approval stage to closing. They worked tirelessly throughout the process, answered all our questions, and made my wife and I feel valued and comfortable through their warm, positive attitude. Even though we worked for less than 2 months, Hayley and her team will forever be a part of our lives. Real good people. We are blessed.

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

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