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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,122 reviews
789 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,122 unfiltered reviews

Starting on Page 185 of 15,438. Return to Page 1

4.5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Super easy to navigate through. The app makes the process smooth and leaves very little room for error.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

The whole process was smooth and speedy. Everyone at VU is extremely helpful. The app is simple and straight forward to use with nearly everything needed for success in one place. They are honest and real every step of the way.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Photo submission from Kenneth M.

My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Everybody on the team helped my wife and I every step of the way on our house buying journey and we can’t thank them enough!!!!!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Working with Veterans United was the best decision I could have made. With dedicated individuals (Dane,Nick,Grace)working at the Loan Agency and teaching me the process of buying property for the first time, I am understanding this process better and enjoying every minute of it. Thank you everyone for taking this time to help and share your experience with me.

headshot image of Dane Jackson

Loan Officer: Dane Jackson

NMLS# 2407552

5 out of 5 Stars

Absolutely amazing experience! Tyler, Drew, and Eric were incredibly accommodating and made me feel at ease throughout the entire process. As a first-time homebuyer, the prospect of purchasing a home initially felt daunting, but the VA team made everything seamless and stress-free. I’m truly grateful for the opportunity to work with such a professional, knowledgeable, and friendly team.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Great to work with. Made the process smooth and easy to understand

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

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5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

This was my second time using Veterans United. As always, the team provides dedicated professionals who help you navigate the home buying experience - from everything to crunching the numbers to helping you find reputable moving companies and beyond. Everything went seamlessly and I can’t thank the team enough for all their hard work and help during my home buying process.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4.5 out of 5 Stars
Photo submission from Michelle M.

Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4.5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

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Experience first-hand why 369,043 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

The team that worked with me at Veterans United were phenomenal. This was my second home, utilizing Veterans United and one of the biggest things that I liked about them is that they are always looking out and checking the market to get you a lower interest rate to possibly get your loan refinanced throughout the years to lower your mortgage payment.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Lindsey and her team at veterans United did a wonderful job. Got me a great rate. I highly recommend.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

The home buying process with your team was beyond outstanding. Shannon called when I myself thought nothing could be done or possible. Within a couple of days I was pre-approved for a mortgage and began the home search. My brother and his wife then decided to sell this home I have been renting in for 16 years to myself. The process finished Mar 30.It was amazing what your team helped do for me. I will always be truly greatful and recommend your company to veterans I come across who may be searching for a home.Sincerely,
Vanessa Kitty

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Omar D.

Thanks to Bill Musick and his team, I was able to purchase my Dream home in GA. I closed in July and haven’t stop smiling since. Bill and the team made my process super smooth and answered all questions and concerns quickly and thoroughly.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Sydney McFall and Kelly Vitale are amazing! They approached each interaction with a personal touch and their attention to detail is unmatched. They are both consummate professionals and I look forward to the next time I get to work with them!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars

Justin goes above and beyond to help veterans. I would highly recommend him to other veterans.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

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