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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,674 reviews
740 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,674 unfiltered reviews

Starting on Page 185 of 15,423. Return to Page 1

5 out of 5 Stars

The team of Crystaline, Bailey, Missy, Jonathon Mack went above and beyond since the beginning of this process back in October 2024. When we had to put a pause on shopping due to the credit setback they checked on me and gave me pointers or advice on where to go next. We hit the greenlight again November 2025 and i found this home end of January '26. Crystaline made the process easy and smooth with the offer and paperwork throughout the 2 month closing period.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Everything went well, quick and easiest closing we have ever had.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Photo submission from Omar D.

Thanks to Bill Musick and his team, I was able to purchase my Dream home in GA. I closed in July and haven’t stop smiling since. Bill and the team made my process super smooth and answered all questions and concerns quickly and thoroughly.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

You guys made the entire process super easy, they were always professional. It felt good knowing a fellow veteran had my six. I felt confident in my team at Veterans United and could tell the compassion they had in helping other Combat Vets. Would use them again!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Just satisfied.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

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5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Smooth sailing process

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars

Andrew Lee Harris and the rest of the Veterans family helped us. They did not stop until it was completed!!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
Photo submission from Michelle M.

Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Cal from veterans united really was great at helping us get our first home I would definitely. Recommended him to help again thanks cal

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Great people to work with! I recommend VU 100%

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

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Experience first-hand why 368,660 homeowners give us a perfect score!

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5 out of 5 Stars

I have an excellent experience

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

Delightful to work with, very proactive with excellent communication.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

Ben is literally the only reason I came back to get a loan with veterans united.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4.5 out of 5 Stars
Photo submission from Robert P.

Kendall Haun’s team at Veterans United made it easy for me to get our house in Tennessee. We love it. The process was pretty easy as the team had everything listed for us to do to get approved. Thank you Kendall for your help with the purchase of our new home.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

The absolute best decision going through Veterans United. ANY questions I had they answered and put my mind at ease. They made the home buying process simple and easy.

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Jeremy and his team were amazing to work with. We had more hurdles trying to get this closed than one could imagine. Mostly issues on the DOD or VA side of things. Jeremy just stayed on top of everything and we worked thru them. From me and my family, Jeremy, you are more appreciated than you know. Even the sellers realtors said you were great to work with.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Thank you for my new house keys!

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

Paul Farnam is awesome to use And his team

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

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