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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,653 reviews
707 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,653 unfiltered reviews

Starting on Page 185 of 15,056. Return to Page 1

5 out of 5 Stars

Everyone was very professional courteous and kind

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars

Great service!!

headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

4 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

The experience was wonderful! Stress free! The entire team was amazing!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Photo submission from Leroy H.

We really love Veterans United they did a wonderful job in getting the loan approved in the shortest amount of time. Kudos to Travis Davis who started the process for us. Thanks to Veterans United for taking us on this journey and Thank you Travis Ward for starting us on our journey and Tina Wiggins for helping us complete this wonderful journey!!!

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

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Experience first-hand why 359,162 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars

Everyone in my team was phenomenal, super easy to get work with, answered all my questions in easy go understand terms being a first time home buyer. The package I got to the new house was absolutely above and beyond! Between the personalized sign for my garage, treats for my chinchilla jetty, beautiful blanket, and yummy treat was truly amazing. I cannot thank everyone enough for helping be purchase my first house.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars

Bill Musik and Veterans United are the only candidate many I trust to make our homeownership a reality.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Photo submission from Timothy T.

As a first time buyer, Veterans United provided my family with a great home buying experience. Tom Champion and team was on top of the entire process from start to finish with great communication and a process made simple for me, the buyer. We cannot thank Veterans United enough for the hard work they did and for making our dreams come true with a beautiful home. Thank you Veteran United!!! The Topping Family

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Just OUTSTANDING Team work and customer service

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

My experience with Veterans United was outstanding. The entire team guided me through each step and kept everything clear and easy to understand. Every question I had was answered quickly, and the communication throughout the process made a huge difference for my family. What I expected to be stressful ended up being a smooth and manageable journey because of how well the team supported us. I am grateful for the level of care and professionalism they showed from start to finish.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

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Experience first-hand why 359,162 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

We had a GREAT experience with Veterans United and their entire team, especially Maggie Schuh. The process was stemless and we felt like we were in good hands. We did have a family friend who is does home mortgages and she asked us to use her and that she could beat or match Veterans United rates, fees, etc. We did entertain the friend, but the process had some bumps in it. We decided to let the friend go and go all in with Veterans United. We did this because never once along the way did a red flag pop up. Everyone we dealt with came across very experienced. We really felt like we were in good hands! Thank you for helping us buy our forever home. We really appreciate everything!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4.5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

EXCELLENT CUSTOMER SERVICE!!! Colin and the staff were there for us every inch of the way! We highly recommend them to fellow veterans!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

4.5 out of 5 Stars

Everyone was very friendly and very helpful. Just make sure you take your time and go at your own pace, they will understand and work with you.

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

4 out of 5 Stars

I appreciate Chad and Jamies hard work and follow up as well as great attitudes.
As I mentioned to the team. I had to mention a few times that numbers were not accurate and the last couple days prior to close they were finally corrected which was a significant difference in the final numbers.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Photo submission from Vernon D.

I was in a very bad place and did not know where to go or what to do. I saw an advertisement about the Veterans United homeowner program and decided to take a chance. I was greeted by Rusty Burney and this guy was amazing. He helped me through the whole process, even when I was tired of my to-do list his encouragement helps me get through. I am now a proud veteran homeowner. His team was absolutely awesome as well, what a team!!!. Thank you so very much

headshot image of Rusty Burney

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars

This is my second time going through
Veterans United. I appreciate all the help I received from the team and how easy they made this process go once again.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

1.5 out of 5 Stars

Did not walkthrough closing, showed up unprepared and jumped through hoops to make sure title company received closing costs.

Response from Veterans United

Hi Adam,
I’m sorry your closing felt unprepared and stressful. That’s not the experience I want for you, and I’d like to look into what happened. Please reach out at 1-800-212-5200 or ClientAdvocate@vu.com

5 out of 5 Stars

Very knowledgeable and friendly.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

4 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

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