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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,202

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,202 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Dustin Prenger

Loan Officer: Dustin Prenger

NMLS# 2486137

5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Emily and Shawn’s team were Superb!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

2 out of 5 Stars

Response from Veterans United

Michael, we are sorry if we didn't provide you the outstanding customer service we strive to achieve for each of our veterans. A member of our Client Advocate team will be in touch to learn what we can do better going forward. We hope you enjoy many years in your new home.

5 out of 5 Stars
Would Recommend
headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend

The whole team did a great job working with me through many questions as a first time buyer and was always quick to respond to my inquiries.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

There were some curve balls but y’all made it happen and I thank you for all your hard work!

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Yes it was a bit stressful the past 2 months but my loan team and I worked together to get through it! Would recommend this team to my fellow veterans in a heartbeat! Thank you all again!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend

Keep up the great work! Seriously!!

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

this is the second loan i have took out with Veterans United.i was treated like a member of their famly. they are very professional. and will be honest and respectfull all through the process .and they work hard at getting you the lowest rates. i very highly recommend veterans united

headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

I really enjoyed using Veterans United services. It was awesome to get everything done in there all-in-one process. They provided easy access to the team working on my loan for my new home.

headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend

I can’t wait for my next transaction with Aimee and the Team. The team reminds me of Magic Johnson and the Los Angeles Lakers Basketball 🏀 NBA Champions.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

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5 out of 5 Stars
Would Recommend

Courtney and Lisa answered all my calls, and answered all my questions.
They both were always professional.

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend

I can't praise JB Barton enough. He was an amazing Loan officer. Definitely deserves a raise.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

The loan team was very amazing. Everyone was so helpful and knowledgeable about the loan process. Communication was wonderful because everyone responded with minutes of receiving texts, calls and email. They helped me understand all the paperwork and contacted me directly on how they could me move quicker. I would recommend Veterans United to all of my family and friends. Will definitely use them in the future. Thanks for all your help team!

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

More Reviews

See all 430,202 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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