Veterans United and our team worked endlessly to walk us through the process. They ensured we understood every step of the process and kept us up to date. They understood that we were new to the process and were very patient with us.
When we had to move our date up these guys made it happen!!
Everyone assigned to us was extremely helpful and made the process so simple.
From start to even after I finish closing this team was always there. I think the longest response time for a question I had was a few hours. Mrs.Lisa did a fantastic job showing me the home and answering all questions that I as a first time home buyer had. I can’t say enough how nervous I was every step of the way but you guys cleared up any confusion and even answer the same questions in different ways. Me being a teacher I saw how the student/teacher interaction is me being the student and asking every question and how you guys were beg super professional and informative with every answer provide. Thank you. If I ever need anything I’ve already been told to reach out. I’m sooo happy and excited to move in.
I am happy with the entire team of Loan Specialist, from their professional expertise, support and oversight in the home buying process. They made it very easy and worked over time to get it done, I really love their can do attitude as well. Thanks again team
Sarah was also great! The title company was the only more difficult aspect (Title365)
Everyone that we worked was very professional.
Don't be as pushy trying to sell alarm systems
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I would without reservation recommend Veterans United. They made what could be a very daunting process easy. Their online document uploads and "To Do" list was a very easy and smooth way of transferring the required items. That's saying something, because I'm a Boomer and technological change isn't necessarily my thing but their system worked like a charm. Turning essentially what would normally take days of snail mail, faxes and trips in the car to complete into mere minutes and even seconds! There were a few hiccups on my end as far as needed documents that I couldn't initially find but in the end it all came together. I'd especially like to thank Amanda Leger for her knowledge and professionalism and peeling me off the ceiling during the underwriting process when I couldn't find those aforementioned documents at first. I'd also like to thank Adam Canote who I know was directing everything from behind the scenes and Jamie MacInnes who initially answered some preliminary questions about the loan process. I almost wish I had another house to buy...the service was that good!
I can not express how thankful I am to the team that took care of me. First time home buyer. They were patient and caring the whole way through. Any question I had was answered quickly. I honestly have nothing but good things to say. Thank you again to my team of people. My family gets to live in our dream home and we are so happy.
My second time with Veteran's United. I was working with a well know Credit Union. Mike and his team beat them hands down in aspects of this refinance. We'll Done to you and the entire team
