We contacted Mike for our refinance because he helped us with our purchase a year ago. He is top notch!
From start to finish, Veterans United made our first home buying experience smooth, simple, and understandable. They are truly the best in the business!
Veterans United is a very caring organization, they stay with you in the process from start to finish, I highly recommend them, GOD bless you all!!
Outstanding job to everyone!
Turns out Rob Riggle was right. Veterans united is a premier lender for the veteran community. Semper Fi
We’ve never bought a house before so we have no other experience to compare to, but I felt like we did the right thing on using Veterans United to use as our lender because it really was a smooth sailing experience. It made a can be stressful experience worthwhile with the right team they have for us. So thank you!
Don’t change a thing! Keep doing what your doing.
It was a smooth transaction from beginning to end.
Working with Veterens United was a great stress free experience and made the home buying adventure easy to navigate. Nick and his team were quick to respond to any questions that we had. Thank you for all the help.
I am speechless right now no words to say thank you for everything
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I can’t imagine a better home-buying experience than the one my team at VU gave me! They made the entire process as clear as possible, assisted me with all of my various questions as a first time home buyer with no delay, and worked with me to get the best deal possible on my house. I would highly recommend Veteran’s United to any of my fellow service members!
Veterans United was so helpful. Made the home buying process very easy for us 1st time home buyers.
The rate we got was the most competitive i was able to find, BUT-Our loan specialist was constantly saying we were good, then a week later they'd say something else came up and we'd have to go back and show them in the info we already sent, or on publicly available information sites, where the info they wanted was already shown. Everyone on the team I was assigned to were all massively under skilled or over worked because I felt I wasn't cared for or valued at all the whole time. If it were something I had to do again, I would have requested a different loan officer to replace the one we originally were assigned because others I know said their experiencewas far better than mine.
Response from Veterans United
Hi Daniel, thank you for taking the time to speak with one of our client advocates about your experience. Providing clear and effective communication is a top priority. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. While we were thrilled to hear about the rate, it sounds like the communication could have been stronger and ultimately caused you to have a less than home buying process; this would never be our intent. Dave, the advocate you have spoken with, remains availble for any further questions or concerns.
