![headshot image of Travis Ward](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1287868.jpg)
![headshot image of Nicole Culbertson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1190796.jpg)
![headshot image of Ashleigh Quinn](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/342058.jpg)
![headshot image of Devin Perkins](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1737394.jpg)
![headshot image of Aaron Whittaker](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2125831.jpg)
I truly appreciate the efforts of the team at Veterans United. From the realtor they selected, done to just being a text or phone call away. This experience, by God's grace, will be one we pray to not forget and hold others to their standards.
![headshot image of Don Smith](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1969556.jpg)
![headshot image of Matt Marstall](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1247522.jpg)
![headshot image of Michael Pitts](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/583598.jpg)
![headshot image of Zane Hildreth](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1151139.jpg)
Very frustrated with the issues surrounding the appraisal and the fact that we kept being told we likely would not meet closing, then that we would, then no... and all the issues at closing, like not having the right info and not having the money available to the buyers, just very very frustrating
Response from Veterans United
Hello Enrika,
We appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service as well. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback.
![headshot image of Jason Brandau](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1999585.jpg)
Great service and always informative.
![headshot image of Kevin Webster](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/996824.jpg)
![headshot image of Julia Cobb](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1965414.jpg)
It was a different time for me and the whole team was wonderful in helping get done everything I needed.
![headshot image of Cara Musick](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1435899.jpg)
![headshot image of Jonathan Beahan](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/181325.jpg)
![headshot image of Adam Craig](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1726012.jpg)
We have used Ryan, and veterans united multiple times over the years. And we are happy every time
![headshot image of Ryan Ponder](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1004260.jpg)
Fabulous experience!!
![headshot image of Brad Quint](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1249194.jpg)
We had an amazing and seamless experience with Veterans United. The team helped us through everything and was prompt in answering questions and kept our refinance on track. We completed everything in about a month and didn’t have to hardy anything but supply the information. I can’t be more pleased and impressed with our experience and would recommend anyone talk to this company before going anywhere else.
![headshot image of Daniel Heggarty](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/902811.jpg)
![headshot image of Zach Harrison](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1964072.jpg)
We've always used Veterans United for our VA loans. They are thorough and efficient in making the process easy for us.
![headshot image of Matt LaTorre](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1054084.jpg)
The team was great!! I couldn't have done it without them. They went above and beyond.
![headshot image of Katy Reeder](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1246356.jpg)
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![headshot image of Kris Carmichael](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/966989.jpg)
First Time with Veterans United Home Loans. It was a journey that ended with the house of our dreams! I would definitely recommend Veterans United Home Loans to anyone buying a home. From the first day I spoke with someone to Closing day there was constant communication and assistance when asked. My Team of Andrea Rice, Tyler Stearman, and Kelsey Singleton was 5 Star.
![headshot image of Andrea Rice](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1123296.jpg)
![headshot image of Jeremy Wilder](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1124786.jpg)
![headshot image of Katie Rose](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/860643.jpg)
![headshot image of Joshua Salicco](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1048961.jpg)
![headshot image of Scott Davis](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1725328.jpg)
I had an Epic experience with Veterans United. Great team of people and got me my Dream house as a 1st time house buyer. I couldn’t of asked for as much help as they gave me. One of the best things was how the team I had kept on top of everything. Thank you again. - Scott Heagle.
![headshot image of Seth Thompson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1206491.jpg)
My entire experience was amazing. I did not expect everyone I interacted with to be so attentive and helpful. It was the absolute best experience I have had with any financial institution to date. Special thank you to Nikki Miller who always went above and beyond! She could not have been a better representative of the company is the reason I will always recommend Veterans United to everyone.
![headshot image of Cody Smith](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1074565.jpg)