The process from start to completion was smoother than I could have imagined. Nick and the team were able to answer any questions I had, and didn’t make me feel like a bother. The app made reviewing all my documents super easy and helped me keep track of where we were in the process.
At first, we were very apprehensive about applying for a refinance with an internet company. After we committed, we soon found out the process was quite easy. All the documents were sent via portal. At closing, the notary came to our house . This was especially helpful during this pandemic.
Thank you very much for supporting us throughout our refinance process. My husband and I are very grateful for Jake and the Veterans United team.I first met Jake at the Military Spouse Symposium in San Diego two years ago, and ever since then, he has been very supportive and communicative, always keeping us updated on the latest market information.Jake and his team made the entire refinance process very smooth and easy to understand. We truly could not have completed this refinance without their guidance and support. We are very thankful that we chose Veterans United.
From start to finish everyone was very professional and extremely helpful and knowledgeable.
Amanda was so wonderful to work with, 5* all the way!!
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Aaron and his team were AMAZING!!!!!! I have never worked with such an amazing team. He answered all of my questions and concerns. I would highly recommend working with him.
Thank you so much for the great service the VU team provided me and my family. We recommend them to everyone and every service. Keep making Veterans and service members as happy as your team has made us.
Christina was awesome and kept us on track and was able to provide us the information we needed when we had questions as first time homeowners. She was diligent and ensured we knew the next steps. Even when we moved us the closing date, she did her best to make sure that could happen with the required timelines.
We had a great experience with Veterans United and our loan officer, Rob. Rob was readily available to answer any questions or concerns we had, and was always quick to reply. The MyVU app was super easy to navigate and everyone that was on our team was helpful, kind and knowledgeable. Definitely a great experience!
Trevor and the crew were amazing. They helped and guided me throughout this process. I will recommend Veterans United to other vets I know. Thank you all for your support.
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Was everything perfect, no. Was I able to obtain a home loan, yes. The goal was to purchase the home I selected and the staff at Veteran's United accomplished that. You're results driven and so am I. I find it hard to complain about the hiccups run into had no effect on the final outcome. Great job people.
Some correspondence and “to-do’s” came late in the evening and representatives were unavailable for questions.
The reason a gave a 10 is every single person did there job above and beyond Any reasonable expectation.
My reasoning is simple they are all great At Vetrans United.
What I really like about veterans United, is that they made a potentially stressful and arduous process seem so seamlessly easy! Veterans United was awesome, from start to finish! They kept me informed every step of the way, with texts, calls and emails! Thank you for making this experience so smooth!
Thank you so much for serving those who served!
Very communicative and helpful!
Being a widow,my husband who served in Vietnam war, I thought I could never be able to buy a home, but when seen Veterans United advertisement called about what they could do for me April 2026 by
May27.2026, I was closing escrow on my home, Thank You Veterans United the whole Team that helped.
Rose M Salazar
As a Gold Star wife it was an emotional time purchasing a home without my husband and I was hoping it wouldn't be to overwhelming. I can honestly say that everyone involved at VU made this process pleasant for me. Everyone was professional and attentive to my questions or concerns and always made me feel at ease.
I really appreciate everything you all have done for me!
-Michelle N
