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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,069

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 421,069 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Ellen was amazing and so helpful. So I have to give a special shout out to her!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I have had a great experience with Veterans United from start to finish on both my original loan and the refinance.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

The Team made this the best homebuying experience I have ever had. They made sure every detail was taken care of, and I knew the next step. Highly recommend Veterans United.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend

Jen was an absolute rockstar! She went above and beyond to support me throughout the process, patiently answering my questions and offering words of encouragement when I needed them most. Her expertise and positivity made a daunting experience feel effortless. Even after the deal was closed, Jen continued to check in and ensure I had everything I needed. Her dedication and genuine care are truly exceptional. I'd highly recommend Jen to anyone - she's a game-changer!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Over and above what I expected. All professional, respectful, and very efficient. A very smooth process from preapproval to closing. Major props to Brian Flanagan and the team at VU. The entire process was smooth and well-executed. I had my pre-approval the same day I found a home I was interested in. Everything was coordinated and went all the way to closing in 30 days.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Wonderful experience working with everyone! Thank you for making it easy on us!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I almost gave up and stopped the whole house buying plan twice and it took almost 6 months to complete the deal but lance would keep me from quitting and we finished the race and closed 3/10/25 A big thumb 👍 up to Lance,Halie,Landon ,Michel and real estate agent Mary A Thank you all for your work

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4.5 out of 5 Stars
Would Recommend

My first house was something I thought the VA would never approve and they did. When you have lost hope then VA team finds the light at the end of the tunnel.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Amazing team, everything went so smooth I have literally nothing to complain about! Thank you all!

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Great job! Quick service and flawless closing transaction

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
Photo submission from Everet K.

Our VA mortgage we obtained through Veterans United was the most efficient and effective mortgage we’ve ever experienced in over 40 years of mortgaging homes both while in the military and since retiring. We attribute this extremely positive experience to the professional and technical expertise of Steve Kincheloe and his team of mortgage professionals. We would strongly recommend Veterans United and Steve Kincheloe anytime someone is purchasing a home or refinancing their current residence.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

I really felt like I knew Kevin for many years prior to talking with him. From day one to the last day, it was a pleasure having a friend on the other end.

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
Would Recommend

There is no doubt what VU is the #1 Veterans Lender. The team from the first person you call, to each team member to the underwriting team works hard for you. If there is a way they certainty make a way. Way to go VU!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Daniel was very helpful and always answered promptly. Highly recommend to use him.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

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5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

All was quick and easy

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend
Photo submission from Abigail H.

The process was so simple, easy, and wonderful! So glad that I found them!

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

I cannot say enough about how great my loan process was. My realtor even noticed how comfortable I was and how my team communicated with me. They never made me feel like I wasn't good enough, or under pressure throughout the entite time. I will recommend Aaron Madrid as much as I can.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

The whole team was very knowledgeable and helpful during my home buying process any question I had they had the answers. A lot of people say the process can be stressful and hard but this great team I had backing me made the process smooth and easy. Thank you for what you guys do.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

More Reviews

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