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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,946 reviews
323 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,946 unfiltered reviews

Starting on Page 212 of 15,865. Return to Page 1

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Zac Harrison and his team again Bravo Zulu
Awesome
Thank you

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Charlie and his whole team were great to work with, very knowledgeable and and professional!

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars

smooth process

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Photo submission from Wendel V.

Excellent customer service. Made the process easier for me and my family. We feel really happy and satisfied and will love to do business again. Thank you! Thank you Veterans United for the excellent service provided to me and my family, We are super happy and satisfied. Looking forward to doing business with you again. Thanks to my loan officer Terry Schoonover for helping me through the process and for making this process smooth and easy!!

headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars

VU was amazing! Amy was there with us through all of the process.

headshot image of Amy Mitchell

Loan Officer : Amy Mitchell

NMLS# 2177194

5 out of 5 Stars

I really enjoyed working with Charles, he walked me through the process from beginning to signing. He was always available to help me with answers that I had and my overall experience was great

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

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5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Matt Rice was very helpful through our process of purchasing our first home. We don’t know much about the process, but Matt took his time to explain how it all works and we are extremely grateful for that! Without Matt we wouldn’t be in our home! Thanks

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

4 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Photo submission from Nicholas S.

My family and I are exceptionally grateful for ALL of the help, patience, assistance, and advice our Loan Team gave us from the START. Tyler Kettle, Nina Chapin, Holli Schutte, were all amazing individuals. The key to our relationship was communication. From a buyer's perspective, you NEED to check your online portal every day. When you get a task on the 'To-Do's' list, complete it ASAP. IT will make your loan experience REALLY EASY, and it will make your Loan Teams' job a lot easier.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars

Amazing service. Absolute professionals. 10/10

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars
headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

4.5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

This organization falls nothing short of excellence from day one they were understanding to my needs. Overall great, especially Jenifer my personal thanks to her

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

Ready to see for yourself?

Experience first-hand why 380,011 homeowners give us a perfect score!

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5 out of 5 Stars

I'd highly recommend Veterans United to anyone eligible. The team was incredibly helpful and eager to see me through the process.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars

The team has been a huge help for us. After our first house we attempted to close on and it didn’t happen due to the seller’s circumstances, the team helped with setting up the second home quickly and in a timely manner. I will recommend this team to others. Thank you so much.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

4.5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Photo submission from Kassi S.

I worked with my loan officer Terry Roberts on my homebuying experience. He was very helpful and easy to talk to. He answered any questions I had, along the way, in a very timely manner. I'm very excited for this new chapter in my life. I can't thank Terry Roberts enough for all of his help with my homebuying process!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

The process is much more involved than it was when I last bought a house 16 years ago, to the point of almost being mentally & emotionally exhausting (however, as was said in the John Ford movie, The Quiet Man, “the proprieties must be met”). Had we been working with any other group of people it would have been excruciating; however, Cole, Travis, Kat, & Monica were absolutely fantastic! It was as if we were being led, hand-in-hand, in total darkness, through a massive wasteland, filled with a myriad of insurmountable obstacles, by a calm, confident, reassuring and highly dedicated team of professionals who knew exactly what to do and where to turn every step of the way. When we reached the other side (all requirements for closing accomplished) I felt as though they had rescued us (my wife & me) from the likes of a Mad Max or Book of Eli movie! I would (and will) recommend Veterans United to any & all I encounter who are home shopping. We are ABSOLUTELY ECSTATIC about what Cole’s wonderful team so smoothly & efficiently accomplished for us; they made our dream home a reality!!!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

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