The team at VU made the process significantly less painful than anticipated. 10/10
Justin G. Was the lender I worked with for my home and he was AMAZING! From start to finish he actioned items quickly, answered all my questions, and made sure to always follow-up and check in with me. There was no pressure from anyone on the team while I was still actively looking for a home. Once I found a home, I was on deployment with a hefty time change and he made the loan process easy to work through, took initiative to knock things out for me, and worked around my schedule. I couldn’t recommend Justin enough.
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
I couldn’t be more pleased with Jordan and his team. In our initial conversation I told him to explain the process to me as if he were teaching a child how to buy a house. Jordan and his team did an excellent job of keeping me informed and explaining the process so I fully understood everything.
Very patient,knowledgeable, response to emails,phone calls and texts are quick with a response or answer.
John made this experience painless, and a fun adventure. He helped me by my first home and I couldn't be more grateful. Veterans United definitely does right for veterans.
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They was amazing in every way. Very polite and ontime with everything they ate 5 star company
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
This team was phenomenal, made the whole process seem less daunting and ensured we always knew what was going on at each step. Thank you guys so much!
Veterans were absolutely wonderful throughout the whole process keeping me informed about the whole process and what to expect
This is the second time I have worked with Aaron and his team and am very happy again. They were there when I had questions or any concerns. All was taken care of in a professional and timely manner. I I have an opportunity to refer any family or friends to VU I would without hesitation.
The entire team was amazing! Kyle, Jaclyn, Chris, Aaron, and Max communicated through the entire process, making it easy to make decisions that work best for me or find alternative ways to upload documents. I could not have done any of this without them!
Kris and his team worked with me to get the house I wanted, let me know what I needed to do and stuck with me to get me the house I wanted. Thank you!
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Always friendly and helpful.
The title company we used for the closing had great things to say about Veterans United. They have had friends and families who had used them as well. Very impressive
The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!
