Associates were professional, courteous and helpful when seeking advice/directions regarding frustrating to dos list.
From start to the finish line was absolutely amazing! I chose Veterans United Home Loans from one of my Veteran friends that purchased her home in 2025. The care, professionalism and care given in achieving my goal was exemplary! I'm so happy to make it to the finish line in creating generational wealth!
I worked with 4 different financial institutions shopping rates and Craig with veterans united was the only one who consistently reached back to me and made working with veterans united a breeze! Not to put names out there but the 2 big names is military banking and insurance were always slow to respond and would have delayed my closing date due to their lack of review and response speed. Very glad to have worked with this company.
it was a hell of a journey. but thanks to the team I have a new home
The team overlooked names on accounts related to closing cost funds, asked the same questions multiple times to which I had to respond with the same answers over and over. The team handling my loan seemed to be unorganized and not communicating well with each other.
Amazing, helpful, and answered all questions with no delay. Guided me to help get my mom back home.
Everyone associated with Veterans United to include Tyler and Eric were fantastic to work with!
The veteran united team was awesome to work with!
Amazing and helpful staff, quick replies, and very knowledgeable people.
Excellent customer service. Made the process easier for me and my family. We feel really happy and satisfied and will love to do business again. Thank you! Thank you Veterans United for the excellent service provided to me and my family, We are super happy and satisfied. Looking forward to doing business with you again. Thanks to my loan officer Terry Schoonover for helping me through the process and for making this process smooth and easy!!
Alan was amazing to work with and was very communicative through the whole home buying process. Kaylyn was fantastic as well! They were a good team to have.
12/10 would recommend loved the experience i had especially with Candy, she was extremely helpful and patient threwout these last 6 months of looking for our home
It was stressful at times but that was because I didn't understand how everything works, but Mary was pretty awesome at explaining things and calming me down.
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They were very helpful and answered all my questions. Sent a gift box to our house to celebrate closing. Great experience and awesome people.
I would recommend you give the client everything that is required at once instead of sending it one-one or two-two.
Baiting and Switching. Email one thing then call to say the opposite. Consistently provided partial information and concluded with recommendation without providing details.
Zack and team were great. Supported me from application through closing. Cannot recommend them enough!


