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Page 2168 of Unfiltered Reviews from Our Homeowners:

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4.5 / 5
Would Recommend
4.5 / 5
Would Recommend

Brandon was great to deal with he kept me informed and was more then willing to answer my various questions. I would recommend Brandon to not just my friends but anyone looking for a VA loan.

5 / 5
Would Recommend

Great job!! This was truly an experience which was made very easy for me especially being a first time home owner. The team at Veterans United was very thorough and helpful, and kept me well informed on the process and where I stood with everything . I am very pleased with my overall experience and would highly recommend them to anyone looking to purchase a new home.

William W.

5 / 5
Would Recommend
4.5 / 5
Would Recommend

Quick mailings of materials; response time to e-mails/phone questions was very good; a good % rate; mailing updates were useful and timely; paperwork seemed a little excesive at times and repetitive; reason for water tests?? Over-all service was good....I have already recommended VA Home Loans to others.

5 / 5
Would Recommend

Samantha was very friendly and made the loan process much easier! Outstanding communication would recommend and work with her again! Thanks so much!!!

5 / 5
Would Recommend

Very pleased with the courteous, professional service provided. All our questions were quickly answered. No surprises at closing.

5 / 5
Would Recommend
4.5 / 5
Would Recommend
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5 / 5
Would Recommend

Ryan and Ben were great to work with and very helpful! Anytime I had questions they were both very quick to reply with an answer! Great expirience and would definitely recommend!

5 / 5
Would Recommend

Everyone I dealt with at Veterans United was very friendly and knowledgeable. I was kept informed of the status of my loan application in a timely manner.

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Thank you for all your assistance and sorry for responding so late we have been busy RS

4 / 5
Would Recommend
5 / 5
Would Recommend

Daniel Lowes was outstanding to work with . I really enjoyed the process he was always there and was more than eager to assist in any way, true professional

3 / 5
4.5 / 5
Would Recommend

I just wanted to take a moment and let you know how eternally grateful we are for all of the effort and long hours that Dave Munns and supporting staff workers have put forth on our behalf. My family has never been so happy to be home. It is my hope that my husband and I will grow into our senior years in our new home and that someday our boys will visit with their own children and reflect on the happy memories we'll share here.

Personally, buying a home was a huge obstacle for me and for the most part I wanted nothing to do with a house. Coming from a disadvantaged background I never took stock in home ownership because I'd moved over 27 times in my 34 years of living. Growing up, I learned that I shouldn't put much value in material possessions because you could lose them in an instant. And though such lessons have stayed with me, my marriage and the life I have now has shown me that having a home could be very rewarding (contrary to my initial beliefs).

I am thankful for having found Dave to help us along this journey (its been quite the experience). I know that if it hadn't been for his positive influence, I would have thrown in the towel months ago. Thank you for guiding us through the process, protecting our interests, and providing such excellent service.

5 / 5
Would Recommend

I have already passed along Mr Abney's contact information to a colleague that is looking to purchase a home and use her VA loan guarantee. Billy was very response and always answered our calls and emails. It's nice to know that Customer Service still exists in this world. We are both very happy and looking forward to our move in date.

5 / 5
Would Recommend

I was nervous about the whole process in buying a home. Jon and his whole team with steve brush made it so easy I wasn't nervous at all. Thank you so much. I am really happy with my home.

5 / 5
Would Recommend

I understand weather related problems but I would like to suggest that maybe the assistance be issued laptops or tablets so on days they are not able to make it to work they could work form home. Also if for no other reason to give updates have your assistance make friday/end of week status for the loans.
I feel that you all did a great job and thank you all.
Frank Schweitzer

5 / 5
Would Recommend

Donna Roof was EXTREMELY helpful through the whole process and trust me it was a process. Her knowledge of Government backed VA Home Loans was AWESOME. We had a storied credit history due to circumstances out of our control and she was able to help us secure the right type of mortgage to get us the house we wanted. Thank you Donna and Veterans United Home Loans!

4.5 / 5
Would Recommend

Having just gone through a refinance with another institution. I would say without a doubt, that Veterans United was a much less stressful experience. Casey Martin worked with me every step and ensured we met or beat every deadline presented us by the other lenders and Realtors. He received very high praise from my realtor who has been in the business 20+ years!

5 / 5
Would Recommend

Tyler Sadich-Jason Brown and all that I've had the priviledge to work with -------are Professionals to the MAX--------These People are a tremendous asset to your Team. Thank You, for all aspects---- in every way shape and form.----Respectfully Anthony Samarzia

4 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

I had no idea the pain I was in store for when I decided to refinance my home. I killed about ten trees worth of paper printing out all the statements and required documents. It seemed to be a never-ending process that was ridiculously over-complex. I must have called and e-mailed Winsor a thousand times during it all. I can't say enough how appreciative I am for his patience and help given through the entire process. He made it happen. I can breath easier knowing I am in a fixed rate instead of a variable. I will save thousands over the course of this loan. Thank you, thank you, thank you.

One other comment off topic... it seems rather silly to me to approve me for a zero-down loan for a new home, yet deny me a refinance on an existing home unless I pony up additional funds (ended up being close to $30,000. Thankfully we had the money in savings, but I'm sure disqualifies a lot of vets who don't. Why give them a VA loan but deny them an opportunity to refi an existing one? This probably won't make an ounce of difference, but my vote is in to allow vets to refinance through the VA with the same costs associated with buying a new home. Thanks for reading.

5 / 5
Would Recommend

Once again, Excellent and Efficient sevices. Keep u p the good work!!

5 / 5
Would Recommend

This has been a very rewarding experience for my wife and I. Everyone at Veterans United has been great to work with and you certainly exceeded our expectations. As a lifetime member of the Veterans of Foreign Wars and the Military Order of the Purple Heart, I will tell any and everyone how this experience has played out. Thank you so much for what you do.

5 / 5
Would Recommend

My Loan officer was Winsor Cooper. He was simply amazing with his attention to detail and responsiveness. Let's face it, the loan process is not always a comfortable activity; Winsor's professionalism kept the process moving and tolerable. I have recommended Winsor by name and Veterans United home loans through association to him to several of my friends who are looking to purchase in the next few months. Employee like Winsor are a rare commodity; they take a good organization to the next level. He is a true credit to your organization.

See all 67,100 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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